2014 was the year that we were supposed to get back to basics. We’re now more than halfway done, back-to-school shopping season is upon us and many of us are probably thinking about returning to the work focus after taking advantage of the lazy hot days of summer (on the other hand, who’s up for a sunset sail around the bay?). I’d like to take this time to do a midyear checkup on enterprise collaboration and technology goals.
Success demands that we focus on goals and objectives and check against progress on a regular basis. That way you can amp up in areas where needed, notice and shifts based on external changes, and pat yourself on the back for a job well done (who doesn’t need an incentive from time to time?).
That said, here are the “basics” I highlighted back in January and some things to consider, questions to ask yourself, and next steps to ensure you make strides in the second half of 2014.
Mobile and Smartphones
Have you made progress on your mobile strategies?
Next steps: If you haven’t taken action yet, start by assessing the business needs. Define mobile personas to the best of your ability, including device types and intranet applications. If you’ve already done that, then get feedback, refine and perform a gap analysis for what needs are not being met now.
Do you have a good idea of what’s needed from a social standpoint? Our general experience is that a lot of companies are still hemming and hawing about social, wondering how to capture the opportunities. We’re at a point in the enterprise social space where waiting is risky. Employees need these tools, and the frustration factor (the mighty disconnect between their experiences as consumers versus those as employees) can actually be degrading productivity.
Next steps: Look at the tools available and start your action plan. If you already have social tools, take a look at how they might be better included as part of the internal processes. I’ve seen many instances where the tools are not well integrated into processes, and thereby become an afterthought.
Speed of Business
As I pointed out in my back to basics call to action, we’ve got to be thinking about speed as a competitive differentiator. Do your users have real time access to data? How many steps does it take them to use the tools they touch every day? User experience has real business impact.
Next steps: Take a look at business processes across key user groups, with an eye towards how you can accelerate them.
If you’re an enterprise, somewhere in your organization you’re using SharePoint. Which version are you using? Do you know what you’re ready to implement? SharePoint 13 and online and hybrid -- the evolution continues at a breakneck pace. Office 365 is clearly a huge push for Microsoft.