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In 2013 I wish that businesses would take a moment to realize the wealth of technology and capability that they already have. The technology platforms they buy have so many untapped and unused features that can help plug holes and fulfill needs that are acutely felt every day. Too many businesses get enamored with the shiny new software pitched by that year's sales rep while missing out on the ROI and efficiency and expertise that lies latent and waiting.
 
In 2013 I wish that organizations would take a moment to inventory the expertise, tools, best practices and insight that is freely available on the web. From whitepapers to freemium software to graphics to templates for everything from expense reports to business plans, the World Wide Web abounds with the answer to any question you have if only you'll invest the time to find and read and use it. The information you seek is out there, usually for free. Tap into that resource and enjoy an amazingly prosperous 2013! -- Billy Cripe, Founder and Principal BloomThinker of BloomThink