This Week: The Core of Social Business - Culture, Process, Technology

February is winding down, which means we're wrapping up our Social Business basics editorial focus.

It's been a good month — we had a vibrant Tweet Jam this week (see the recap here) and published many great articles to help you down the SocBiz path.

Here are some recent highlights:

• What Matters in Social Business?
• Using Social to Drive Business Value in 6 Easy Steps
• Key Steps to Becoming a Social Business
• Getting Started with Social Business: Building the Culture

Next week we kick start our look at the CXM of Information Management. Yes, the external customer experience is critical, but what about the internal customer? Are you implementing the right tools and processes for employees and partners to be successful as well?

Most Popular

• Gartner's Business Intelligence Magic Quadrant Dominated by Acquisitions, Specialty Vendors
• Customer Experience: Why Are Ugly Websites So Successful?
• Surprise, Marketers! Social Influence Doesn't Matter #SMW
• Content Strategy: 5 Ways to Use Google+ To Improve SEO
• Forrester: Businesses Reinvest in Enterprise CMS, Focus On Cloud, Mobile Content

Editor's Picks

• The Community Manager's Toolbox
• Going Social is Basic Survival [INFOGRAPHIC]
• What You Need to Know About Big Data Hype
• The Anti-Social Side of Business Email
• No Sign of Autonomy In Poor HP Q1 Figures; Whitman Outlines Future

Around the Web

• Five Types of Social Media Influencers
• What Not To Leave Out Of Your Social Business Strategy
• In Brand Development, One Size Does Not Fit All
• Social enterprise: fact or fiction?
• If 99.99% of Big Data is Irrelevant, Why Do We Need It?

Featured Events (all events | post your event)

• Feb 28, 2012 – (Webinar) How to Build Great Mobile Websites
• Mar 06, 2012 — Get Social with Microsoft & Telligent in Dallas
• Mar 12, 2012 — Gartner Portals, Content and Collaboration Summit Orlando
• Mar 20, 2012 — Adobe Digital Marketing Summit in Salt Lake City
• Mar 20, 2012 — AIIM Conference San Francisco

Featured Jobs (all jobs | post your job)

• Project Manager in UK at Interact Intranet
• Content Strategist in Utah at Adobe
• Sales Manager in Madrid at Liferay
• Senior Technical Support Engineer in Atlanta at Alfresco
• Vice President of Channel Sales in Florida at ASG

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Tags: socbizchat, social business, week in review

February is winding down, which means we're wrapping up our Social Business basics editorial focus.

It's been a good month -- we had a vibrant Tweet Jam this week (see the recap here) and published many great articles to help you down the SocBiz path.

Here are some recent highlights:

• What Matters in Social Business?
• Using Social to Drive Business Value in 6 Easy Steps
• Key Steps to Becoming a Social Business
• Getting Started with Social Business: Building the Culture

Next week we kick start our look at the CXM of Information Management. Yes, the external customer experience is critical, but what about the internal customer? Are you implementing the right tools and processes for employees and partners to be successful as well?

Most Popular

• Gartner's Business Intelligence Magic Quadrant Dominated by Acquisitions, Specialty Vendors
• Customer Experience: Why Are Ugly Websites So Successful?
• Surprise, Marketers! Social Influence Doesn't Matter #SMW
• Content Strategy: 5 Ways to Use Google+ To Improve SEO
• Forrester: Businesses Reinvest in Enterprise CMS, Focus On Cloud, Mobile Content

Editor's Picks

• The Community Manager's Toolbox
• Going Social is Basic Survival [INFOGRAPHIC]
• What You Need to Know About Big Data Hype
• The Anti-Social Side of Business Email
• No Sign of Autonomy In Poor HP Q1 Figures; Whitman Outlines Future

Around the Web

• Five Types of Social Media Influencers
• What Not To Leave Out Of Your Social Business Strategy
• In Brand Development, One Size Does Not Fit All
• Social enterprise: fact or fiction?
• If 99.99% of Big Data is Irrelevant, Why Do We Need It?

Featured Events (all events | post your event)

• Feb 28, 2012 – (Webinar) How to Build Great Mobile Websites
• Mar 06, 2012 -- Get Social with Microsoft & Telligent in Dallas
• Mar 12, 2012 -- Gartner Portals, Content and Collaboration Summit Orlando
• Mar 20, 2012 -- Adobe Digital Marketing Summit in Salt Lake City
• Mar 20, 2012 -- AIIM Conference San Francisco

Featured Jobs (all jobs | post your job)

• Project Manager in UK at Interact Intranet
• Content Strategist in Utah at Adobe
• Sales Manager in Madrid at Liferay
• Senior Technical Support Engineer in Atlanta at Alfresco
• Vice President of Channel Sales in Florida at ASG

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