HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

This Week: The Core of Social Business - Culture, Process, Technology

February is winding down, which means we're wrapping up our Social Business basics editorial focus.

It's been a good month — we had a vibrant Tweet Jam this week (see the recap here) and published many great articles to help you down the SocBiz path.

Here are some recent highlights:

Next week we kick start our look at the CXM of Information Management. Yes, the external customer experience is critical, but what about the internal customer? Are you implementing the right tools and processes for employees and partners to be successful as well?

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