Thanks to everyone who joined us at our #socbizchat Tweet Jam this week. The topic was the evolution of enterprise collaboration, and we sought to better understand what collaboration is, how it works best, how we can prepare to overcome its challenges, and learn where it's going. As always, the conversation was fun and informative, representative of the talented and experienced voices that took park. Let's take a look.
100% Organic Collaboration Working collaboratively, definitions of collaboration began to take shape with several themes beginning to emerge. Concepts such as productivity, utility, value and shared goals were discussed, as was the idea that the best collaboration is organic and unforced.
[View the story “Q1. How do you define collaboration?” on Storify ]Q1. How do you define collaboration? Storified by CMSWire.com · Thu, Oct 25 2012 05:39:16
Q1: Collaboration is cohesive work towards a common goal. It is already happening every day with or without social tools… #SocBizChatBlue Rooster
Collaboration is simply people working together toward a goal. No need to overthink it. #ESGGlobal #socbizchatTom Petrocelli
Q1: It is the addition of social tools that has streamlined communication and efforts between team members #SocBizChatBlue Rooster
Trend in 20th century to specialization. Reversing. Emphasis on teamwork not individual work. #ESGGlobal #socbizchatTom Petrocelli
Q1: Social Collaboration is all about increasing productivity of your employees #SocBizChatBlue Rooster
Q1 "Collaboration" is what we did with email, phone, fax. Today social is just how we communicate #socbizchatRob Howard
@robhoward email, phone and fax are still collaboration tools, but now part of a broader mix with newer tools too. #socbizchatmediamutt
collaboration is all about working with people to do tasks - it could be social, it could be documents, it could be ideas #socbizchatdlavenda
Q1 Two or more parties working together, introspectively to achieve a symbiotic goal or objective. #SocBizChatKimberly Samuelson
@cmswire collaboration is people working together. #socbizchatMaria Ogneva
Q1: to cooperate with or willingly assist an enemy of one's country and especially an occupying force #socbizchatGordon Ross
Q1 Define Collaboration: A group, actively engaged in the pursuit of an answer to a question. Medium and methods vary wildly. #socbizchatDustin Collis
Q1 Collaboration is a recursive process, involves multiple people, requires determination and leads to a shared objective #socbizchatMark Klinchin
Q1 Collaboration: 2 or more people working cooperatively on a common objective #socbizchat #socbizchatmediamutt
Q1 Social is a natural extension for how we already share and communicate - collaboration implies effort #socbizchatRob Howard
#socbizchat - collaboration is a cluster of behaviors that enable us to act in ways that we couldn't as individualsdeb louison lavoy
@deb_lavoy I liek that definition #socbizchatdlavenda
Q1 and as often happens, I find @deb_lavoy to be spot on as well. That's what I love most about this space > smart peeps #socbizchatDan Keldsen
Q1- Collaboration is a series of ongoing interactions between 2 or more people for a specific purpose or goal #socbizchatDavid Coleman
Q1: Collaboration is working together across physical and social boundaries to achieve a common goal successfully #socbizchatChristine Perkett
#socbizchat Q1 people working together, sharing a goal and sharing some toolsMarko Suomi
Q1: Collaboration is a way to work together to get things done in ways you wouldn't nec do on your own #socbizchatBarbie Mosher Zinck
Q1: People co-laboring on a shared objective. Simple as that. #socbizchatMike Ferrara
@mikecferrara #socbizchat not always toward common goal. that's creative collab. also connective which is flowdeb louison lavoy
Q1 Collaboration tends to be organic: peer-to-peer and networked, rather than dictated or top-down #socbizchatmediamutt
Q1: Collaboration = working together to achieve common goals instead of duplicating efforts #socbizchatChristy Schoon
@mediamutt great pt on peer-to-peer or networked vs top down re: Q1/collaboration #socbizchat #socbizchatZena Weist
@zenaweist thanks! I think because collab isn't automation, must include human creativity or problem-solving #socbizchat #socbizchatmediamutt
Collab. is a way of thinking about what you’re best at vs. what you’re not, & how you find complementary talents to co-create #socbizchatChelsi Nakano
Q1 keeping it simple - collaboration is something created by working jointly with another or others #socbizchat #socbizchatZena Weist
Q1 collaboration = 2 or more people working together to accomplish something, methods/tools and outcomes vary widely #socbizchatDan Keldsen
Q1 Collaboration is two people working on the same thing. But most work gets done by people contributing different things. #socbizchatJostle
#SocBizChat Collaboration is a way of working that is independent of any tool or method.jennifermason
#sozbizchat Q1 Collaboration is not a business goal or something you can achieve overnightSymon Garfield
Q1 Working with one or more people in order to achieve a common goal or complete a task #socbizchatAli Hanyaloglu
Q1 collaboration is ≥2 people working with a goal, common or not. #socbizchatMatt Jensen
#socbizchat Q1 Collaboration is not a business goal or something you can achieve overnightSymon Garfield
Q1 difference between communication, coordination, conversations (social) & collaboration based on goal and level of commitment #socbizchatDavid Coleman
RT @dcoleman100: Collaboration is about PEOPLE, then process and finally technology. I have seen it be bottom up and top down #socbizchatMichael Brown
Q1: Collaboration is a (small) subset of teamwork and means you are working on the same task as peers #socbizchatJostle
Q1 also, collaboration needs to be aimed at a business outcome to maximize value #socbizchatHyoun Park
Q1: working to achieve a common goal…can be any type and size of group: a team, a community, an enterprise… #socbizchatOscar Berg
Q1- Collaboration is co-creation of goal and co-working within a group of people #socbizchat"C.C. Liew
#socbizchat collaboration is simply working together to get done what we wouldn't be able to do aloneMaria Ogneva
Q1: it's not about the tools. It's about my ability to work with my colleagues where, when and how I need to #socbizchatMichael Brown
Q1 Collaboration can be one way of working together. It's not a sequential process. #socbizchatTom Petrocelli
Q1 Collaboration is only one form of #socbiz as well - it's not as though collaboration should happen 100% of time #socbizchatDan Keldsen
Q1: Collab efforts can be more or less structured, from highly repeatable processes/workflows to ad hoc problem solving #socbizchatOscar Berg
Value creation, prioritized ideas, and innovation - the output of collaboration. Tools, methods, and process are facilitators. #socbizchatDustin Collis
Modern collaboration requires quick response, offline,mobile,remote access, multi-cultural and multi-environmental support #socbizchatMark Klinchin
@prsarahevans Q1 But to get things done together you have to work together. The outcome can't come before the action. #socbizchatTom Petrocelli
Easy to Use, Convenient & Fun! Much like anything that is used in the enterprise, ease of use is always appreciated. Panelists also agreed that usefulness is also necessary, for there's no point in collaborating with each another if it's not going to bring you closer to a goal. Additional elements cited included flexibility, convenience and fun!
[View the story “Q2: We've come along way since Intranet 1.0. What are the most important elements of today's collaboration and…” on Storify ]Q2: We've come along way since Intranet 1.0. What are the most important elements of today's collaboration and… Storified by CMSWire.com · Thu, Oct 25 2012 05:40:30
Q2: The most important social tools are the ones that fit with the way that you do business… #SocBizChatBlue Rooster
Q2 It's no longer about a destination (Intranet), social is being woven into our existing work streams #socbizchatRob Howard
Q2 Integration of multiple tools in a user-friendly way is critical to modern collaboration #socbizchatmediamutt
Q2: One size fits all solutions don't work because every company is different. #SocBizChatBlue Rooster
Q2. Dynamic, flexible,user driven, social workflows are what's different #socbizchatTom Petrocelli
Q2. User empowerment is also a big part of social collaboration #socbizchatTom Petrocelli
Q2.1: The ability to crowd source knowledge, info and answers. + Increased capacity and expertise. #SocBizChatKimberly Samuelson
Q2 Biggest change in collab 2.0 is user-generated content and peer to peer interactions; breakdown in hierarchy #socbizchatdlavenda
Q2: User experience. Adoption of collaboration tools is terrible when they are difficult/unnatural to use. It HAS to be easy. #socbizchatRyan D. Lunka
@rlunka Yes,user experience + ease of use is key. How about ease of implementation, without being disruptive to work flow/style? #socbizchatJostle
Q2 most important element is that our behavior is not so restricted by the tools and tech and we can interact more naturally #socbizchatDavid Coleman
Q2: easy of use is critical to adoption #socbizchatMichael Brown
Q2.2: The inspired democratic nature of ranking responses. + Virtual communications have the same value as face-to-face. #SocBizChatKimberly Samuelson
Q2 In today's social world, there is never an excuse for not knowing, understanding, or researching #socbizchatRob Howard
Q2: Convenience and integration are key #socbizchatColleen Burns
Q2: Flexibility is key for today's tools. Being able to accommodation different collab styles, and methods is key. #socbizchatTroy Larson
Q2: We have so many places to go to get our jobs done. #1 element of #socbiz / collab is it needs to make our work easy #socbizchatChristy Schoon
Q2: connecting people, revealing hidden expertise, surfacing key content #socbizchatJostle
Q2 initially most collaboration was asynchronous, then added synchronous, today it is more about anytime, anywhere #socbizchatDavid Coleman
Q2 changes in comm patterns enabled by web 2.0 tech is huge! #socbizchatdlavenda
Q2 Collab 2.0 tools enable working independently and/or collaboratively #socbizchatZena Weist
Q2: Technology that stops trying to change the way people naturally want to interact. #socbizchatMike Ferrara
Q2 More natural connections and back & forth discussion, vs. structured top-down communication or simple doc sharing #socbizchatJeff Seacrist
Q2 Collaboration is like plumbing: no one really thinks about it until it backs up on you! #socbizchatDavid Coleman
Q2 The usability of the tools and their understanding the reality of the interconnected ultramobile 'now' world we live in today #socbizchatDustin Collis
Q2 An element of fun. Think about the time and effort our favorite social networks put into UI/UX. #socbizchatSarah Evans
Q2: most important elements: adoption is most important #uxmatters #socbizchatKevin Conroy
Q2 Moden communication should handle different people working in different environments on the same problem simultaneously #socbizchatMark Klinchin
A2: Ability to access people & info you need when you need it, build upon it w/others, iterate, remix, reuse #socbizchatMaria Ogneva
Q2 important elements of tools are ease of use, convenience, and convergence (Mobile phone im email web social all in one ) #socbizchatRich Blank
Q2 easy (I define as 1-2 clicks to do anything) is very hard to do, especially in collaboration, easier just to add a feature #socbizchatDavid Coleman
Q2: Easy of use & access, openness & transparency. Tools designed for participation and two-way communication #socbizchatOscar Berg
Q2 - the biggest challenge for collaboration 2.0 - to be as ubiquitous as email, and to reduce email dependence. #socbizchatHyperOffice
q2: collaboration is not a mass undertaking — tools need to bring right people together @ right time without creating noise #socbizchatJostle
Yes to adoption. Collab, social, and other tools don't matter one whit if they aren't bought into by users and actually USED. #socbizchatASPE-IT
Q2 The user experience of the tools doesn't matter, if people aren't ready, don't feel that they have permission, encouragement #socbizchatDan Keldsen
Q2 collab 2.0 is about making it easy for people to communicate in the places they already spend their workday - like in email #socbizchatdlavenda
Q2: sets of tools and features that facilitate and scale network building and sharing across platforms #socbizchat"C.C. Liew
Q2 User experience, user experience, user experience. In other words, it can't look like SharePoint #socbizchat #justsayin'Rob Howard
Q2: What are they? Ubiquity and top down drive. What should they be? Simplification. #socbizchatRob Novak
Q2: It's all about ease of use. On boarding new users is a big roadblock. To get true collab you need to reach a critical mass #socbizchatTroy Larson
Q2 Most people are not willing to pay for collaboration, they do want benefits, adoption depends on how clear you make benefits #socbizchatDavid Coleman
Q2 Giving people a "license to collaborate" has been very powerful in my experience. #socbizchatDan Keldsen
Q2: Tool is only part of the equation; your success will be driven how your org is organized. Don't go tool-first please! #socbizchatMaria Ogneva
Q2 Collaboration is sometimes the clash of ideas chipping away at the rock. Tools help the sculpture to appear more quickly. #socbizchatDustin Collis
Q2: Transparency options: work in secret, privately with a group and share publicly to open up to the social channels. #SocBizChatJennifer Gosse
Q2 Smarter staging of engagement strategies as well - don't throw generic collaboration at people, find hot spots & grow. #socbizchatDan Keldsen
Q2: People-centric (not brand-centric). This compels accountability to the process, platform & objectives. #SocBizChatJennifer Gosse
Q2: I think it's also important to leave things unstructured a bit; let the community evolve its use of the tool & process #socbizchatMaria Ogneva
Q2 - Flexibility? Ability to customize? But above all…are tools perceived by individuals as helping get their work DONE. #socbizchatASPE-IT
Q2 As the military says, no plan survives contact w/the enemy. Assuming a single strategy works for everyone in org = #FAIL #socbizchatDan Keldsen
Q2: Mobile-friendly. Secure cloud storage. #SocBizChatJennifer Gosse
Q2 Smarter engagement = mass customization and personalization to THEIR work, not generic work #socbizchatDan Keldsen
Social & Productive Social is as social does. Being social has been an element of collaboration for some time now, but the advent of social tools like Yammer or DropBox have definitely helped facilitate better group work in a global workforce. Many panelists noted that these social tools haven't made us more social, but have enabled us to work together more efficiently.
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