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Latest Social Media News & Articles

A Look at Twitter Chat Management Tools

Customer Experience: Tweet Chat ToolsWith 140 characters, Twitter may seem limited in what it can do, but that isn't always the case.

Pinterest Ups its e-Commerce Cred with New Email Notifications of Pinned Item Price Drops

Customer Experience, e-commerce, Pinterest Price Drop EmailsAs Pinterest moves toward more of a business-friendly model, new features and capabilities are being added. As of today, the content sharing website will start sending members emails when their pinned items drop in price.

Google+ Has Highest Impact on SEO Ranking, Report Finds [Infographic]

Google+ Has Highest Impact on SEO Ranking, Report Finds [Infographic]Over the last year, enough data has been collected on the SEO ranking effect of Google+ to determine it is the most important factor in SEO ranking, a Searchmetrics report has found.

LinkedIn Company Page Analytics Rolls Out

LinkedIn Company Page Analytics Rolls OutOrganizations looking to take advantage of the growing army of LinkedIn users have a new tool to track engagement and follower demographics on Company Pages.

Pinterest Updates iOS App With New Pinning Feature

Customer Experience Pinterest iOS Update

Today’s mobile-centric news continues as content sharing website Pinterest announced a few updates to its iOS app which make it easier for users to share, like and repin favorite posts.

Social Commerce App Chirpify Looks to Second Screen

Social Commerce App Chirpify Looks to Second ScreenPeople watching television while simultaneously browsing the Web or social media is definitely a thing, and the app Chirpify, a way to buy things in stream on social media, is readying its leap into this burgeoning sector.

Marketers Pick Their Social Media Channels of Choice [Infographic]

Despite being lumped together under the social media banner, not all social sites are the same, a difference that is reflected in how social media is used by marketers.

Twitter to Expand Report Abuse Feature

Twitter to Expand Report Abuse FeatureTwitter plans to expand its report abuse feature, and a wider swath of users will be able to report abusive behavior that could lead to a suspension of accounts.

LeadSift's Social Media Score Indicates If You're Sales Lead-Worthy

Customer Experience, LeadSift Social Media Scores for Sales LeadsWhether or not some national security agency is tracking and comparing your every utterance in social media, it's clear that a variety of digital marketing intelligence firms are. One of the latest is Nova Scotia-based LeadSift, which creates a score indicating your value as a sales prospect.

Social Data Blooming into Social Intelligence

Social Data Blooming into Social IntelligenceSocial media sites are spinning off huge amounts of data that companies are eagerly attempting to integrate into their own systems. All that information is now being combined into what’s known as social intelligence, a recent Altimeter report has found.

Pinterest Opts in to Do Not Track

image-pinterestdonottrack-2013.jpgFans of online pinning service Pinterest are about to get an extra dose of personalized recommendations, the company announced, and that means Web tracking. The feature can be turned off, however, and Pinterest will respect the Do Not Track protocol going forward.

Hipstamatic Oggl Launches for Nokia Lumia 1020 and Windows Phone 8 Users

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As promised, Microsoft has announced the release of Hipstamatic's social photo app for Windows Phone 8 devices, with a special Pro version for the new Nokia Lumia 1020 super-camera smartphone. 

SDL Weaving Social into its Customer Experience Management Suite

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As a recent Forrester report on social media points out, engaging customers via social media is becoming ever more complex. In the enterprise, this level of disruption is not to be dismissed, and SDL, maker of the leading Tridion CMS, has put itself on the path to integrate social to a degree we perhaps haven’t seen yet.

MIT on Social Business Market Drivers + Strugglers

MIT on Social Business Market Drivers + StrugglersPractices that correlate with maturing social business.

Social business has jumped in importance to virtually every industry polled in a recent MIT Sloan Management survey, proof that it's no longer a fad, and pointing to the myriad of ways organizations are defining and implementing it.

Forrester Report: The Social Media Habits of B2B Customers

Customer Experience: Forrester How B2B Customers Use Social MediaEvery B2B customer is using social media for business, but how they use it depends on their particular situation. That's the key takeaway in a new report from Forrester Research.

Adobe Social Adds Instagram, LinkedIn + Foursquare Integrations

Adobe Social Adds Instagram, LinkedIn + Foursquare Integrations Adobe Social now allows for annotations that can be shared instantly.

Adobe is expanding its roster of social network integrations with the additions of Instagram, LinkedIn, Foursquare and Flickr to its Adobe Social tool, part of a broader move at completely integrating its Marketing Cloud.

Actiance Adds Social Content Review Feature to Socialite

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Communication, collaboration and social media governance platform Actiance released a new feature that allows a user to approve and review social content through multiple reviewers on Socialite, its social engagement and compliance product.

Get Satisfaction Debuts Responsive Design, Drops Free Version

Get Satisfaction Debuts Responsive Design, Drops Free VersionSocial forum provider Get Satisfaction has debuted a responsive design layout, dropped its free version, and refocused itself around the user generated content its community spaces help foster.

Instagram Video + Photo Posts Can Now Be Embedded

Instagram Embedded PostsEven though it’s mainly known as a photo — and more recently, video — sharing site, Instagram has been making a few changes to improve its functionality, with the most recent update being that posts can now be embedded.

Forrester Wave for Social Depth Platforms: Lithium, Jive, Acquia, Telligent

communities, Forrester Wave for Social Depth Platforms: Lithium, Jive, Acquia, TelligentNot sure when we started calling social community software "social depth platforms", but Forrester's latest Wave has hit the street and there are some well known social platform providers topping the list.