Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Latest Social Media News & Articles

Actiance Socialite Engage Lets Regulated Industries Benefit from Social Media

actiance_logo_2011.jpgActiance has been busy regulating social conversations taking place across social media. From LinkedIn to Facebook, it  enables the automatic discovery of personal and corporate accounts all in an effort to monitor and archive content. This week, Actiance introduced Socialite Engage, a new platform designed to empower content sharing, customer engagement and impact analytics.

Social Media Minute: Facebook Job App Goes Viral, SlideShare Gets LinkedIn

Social media moves so fast, it's hard to keep up. Here are the week's top stories in scan-friendly format:

  • BranchOut Grows: Proving Facebookers Desire Professional Networking
  • SocialText Adds Social Interaction to Project Management Tools
  • SlideShare Integrates Further with LinkedIn
  • One in Five of All Grandparents Use Social Networks

Clearvale Social CRM Integrates Customer Engagement Channels for Better Communication #e2conf

Clearvale Social CRM Integrates Customer Engagement Channels for Better Communication #e2confBroadvision, makers of the Clearvale (news, site) set of enterprise collaboration applications, has announced the release of its latest social CRM solution. The latest update to Clearvale focuses on integrating customer engagement channels and internal collaboration channels for an ecosystem both within and outside of the enterprise.

Is iCloud Coming to Big-Screen Apple TV? How About Console Gaming?

Is iCloud Coming to Big-Screen Apple TV? How About Console Gaming?Among the many rumors surrounding Apple (news, site), one of the most persistent has been its move onto big screens. Well, that could be happening soon, providing a new surface for Apple's media empire and your data and apps.

MarketMeSuite Launches Phto.me Picture Sharing for Business

MarketMeSuite Launches Phto.me Picture Sharing for BusinessIf you’ve ever wanted to combine the power of a Tweet with the inspiration of a photo, without having to rely on a third-party photo application, we’d like to introduce you to MarketMeSuite.

Acquia Drupal Commons 2.0 Promises Quick Social-as-a-Service Setup for Businesses #e2conf

Acquia Drupal Commons 2.0 Promises Quick Social-as-a-Service Setup for Businesses #e2conf While Drupal is considered to be a flexible web CMS, businesses might find it challenging to quickly set up their community sites while customizing their software and tacking on add-ons for better functionality. Acquia (news, site), which provides commercial Drupal support, promises to address this with the version 2.0 launch of Drupal Commons, which enables businesses to build community sites faster with its "social-as-a-service" setup.

SMBs Most Likely to Integrate Social Media Across Marketing Channels

SMBs Most Likely to Integrate Social Media Across Marketing ChannelsWhile social media as we know has been around for a number of years, it’s only been a few since companies considered it part of its communications and marketing strategy, and even fewer since many actually started integrating social media and tracking its impact on engagement. Yet, it’s never too late to learn from our mistakes.

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Twitter Partners With Yahoo! Japan for Real-Time Search; Preemptive Strike Against Asian Microblogs?

Twitter Partners With Yahoo! Japan for Real-Time Search; Preemptive Strike Against Asian Microblogs?Twitter (news, site) is aggressively expanding into the Japanese market, in particular partnering with mobile networks and portals in the country. Twitter's latest partnership involves adding live feeds in Yahoo! Japan search results. Is Twitter doing this as a means to expand into Asian territories just as certain Asian microblogging services are planning a coup in the English-language market?

LongJump Goes Mobile, Gets Social to Battle SalesForce.com #e2conf

LongJump Goes Mobile, Gets Social to Battle SalesForce.comSalesForce.com has long found itself at the top of the cloud CRM mountain, and as the old saying goes: Success breeds imitation. The latest entrant in the proverbial race is LongJump. But the question remains: Is LongJump a competitor or a copycat?

Microsoft's Skype Buyout Approved as Layoffs Hit

MIcrosoft's Skype Buyout Approved as Layoffs HitMicrosoft (news, site) has been given regulatory approval to buy Skype, clearing the way for the $8.5 million deal.

Next-Gen Official Facebook App for the iPad Coming Soon

Next-Gen Official Facebook App for the iPad Coming SoonThe iPad has been steaming ahead for over a year. Gently rolling along behind comes the world's biggest social site (news, site), which is finally ready to grace it with a proper Facebook app. 

Attensity Respond 5.1 Blends Social Media With Customer Service

Attensity Respond 5.1 Blends Social Media With Customer ServiceFollowing up on Attensity's recent update to its Attensity Analyze tool, which allowed users to glean business intelligence from customer data, the company has announced an update to its Analyze Respond multichannel customer engagement application. Analyze Respond 5.1 makes it easier to integrate social media into the customer engagement process.

Social Media Minute: Facebook Growth Staggers, Klout Adds LinkedIn

Social media moves so fast, it's hard to keep up. Here are the week's top stories in scan-friendly format:

  • Facebook Growth Slows in May
  • GOP Debate Discussed Heavily Online
  • Klout Now Ranks Influence on LinkedIn
  • Instagram Gains 5 Million Users and 100 Million Photos

Weibo Now Testing Enterprise Features; China's 'Twitter Killer' Learning Fast

Weibo Now Testing Enterprise FeaturesAccess to Twitter is banned from within Chinese ISPs. So where do the half-billion Internet users in the country turn to for microblogging? Weibo (news, site) is among the most popular microblogging sites. It's so popular that its creator, Sina, wants to do an English-language launch within the year to compete with Twitter. But that's not without bringing out the big guns, as the service will be rolling out even more features, which are currently in beta.

Flowr Brings Sweet Social Collaboration for Business

Flowr Brings Sweet Social Collaboration for Business  Enterprise collaboration service Flowr offers a simplifed design and mobile features that encourages communication and activity via a bright and uncomplicated layout.

Zynga Prepares for IPO by Month's End

zynga-logo2011small.jpgFollowing a strategy that has brought success to companies such as LinkedIn, Zynga (news, site) — the maker of online social games such as FarmVille and CityVille — is preparing for a limited initial public offering by the end of this month. But can a company really make a living selling imaginary cows?

Social Media Minute: Facebook Enables Facial Recognition

Social media moves so fast, it's hard to keep up. Here are the week's top stories in scan-friendly format:

  • Facebook Enables Facial Recognition
  • WordPress.com Blogs Now Allow Comments from Twitter and Facebook Users
  • Online Sharing: Facebook Accounts for 38%
  • Twitter, Coming Built-In To Your iPhone or iPad

Chinese Microblogging Service Weibo to Launch in English, Compete With Twitter

Sina Weibo - The Chinese TwitterChinese microblogging service Weibo (news, site) is planning to do an English-language launch within two months. How will Weibo compete against the more internationally-established brands, particularly Twitter?

iPad, iPhone's New iOS 5 Packs In 200 Features

ios5_logo.jpg
Apple (news, site) unveiled the headline features of the new iOS 5 today with developers getting their hands on it now, users can enjoy it in the Fall.
 

Aussies Love Facebook, Businesses Down Under Want In On the Game Too

Preference for social networks varies across regions and countries. In the Asia Pacific region, it's a mixed bag, with some countries preferring local networks, but some going with the worldwide trends. In Australia, a recent study indicates that folks down under prefer using Facebook to other social networks, and businesses are recognizing this as a signal to increase their presence and level of engagement.