We all need to hear what the contrarians to enterprise optimism have to say every once in awhile. Column Two shook us all awake with a post about what content management systems provide in the user-generated space. The answer: Not much.
CT perceives a number of architectural challenges for CMS product developers in dealing with user-generated content, not the least of which include, how should user-generated content be captured in the first place? What happens to this content in the CMS repository, and how should site administrators deal with the influx of gad-knows-what coming from the user end?
One final blow in the direction of the self-delusional "exempt": If you think blogs and wikis make for sufficient web two-dot-oh participation, "you've got a lot to learn," says CT. Ouch.
CMSWire is a popular web magazine published by Simpler Media Group. We provide news, advice and analysis for professionals driving digital customer experience strategy, evolving the digital workplace and creating intelligent information management practices. The CMSWire team produces 500+ authoritative articles per quarter for a community of over 750,000 market influencers.