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Web Content Management System (CMS) News & Articles

Acquia Enhances Personalization with TruCentric Buy

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Acquia is making the most of its revenue growth. The company, a provider of open-source software, services and technical support based on the open source Drupal web content management system (CMS), just acquired TruCentric.

TruCentric is a Toronto, Ontario-based vendor whose SaaS solution includes real time customer profiling for user engagement. The solution uses situational and historical data for marketers.

The buy comes on the heels of 20 consecutive quarters of revenue growth for Acquia. The company has grown its revenue by more than 48,500 percent during the past five years, according to Tom Wentworth, chief marketing officer. Revenue from sales was $44 million in 2012 and exceeded $68 million in 2013. 

Acquia, based in Burlington, Mass., had 450 employees before the acquisition. It did not disclose the number of employees at TruCentric nor the acquisition price.

What's New in June for Open Source CMS

Thumbnail image for ed-schipul-with-helicopter.jpgWho has time to handle post-CMS deployment needs when there's so much to do developing the platform? That's the thinking of the creators of Tendenci, an open source content management system (CMS) project for associations and other nonprofits (NPOs).

Last week, the software development company spearheading the Tendenci platform launched a web alliance marketing program. It enables leading providers of marketing and website services to partner with Tendenci "to accelerate the success of the large installed base of websites powered by the Tendenci CMS platform," the Houston, Texas-based company claimed in a press release.

Establishing "an ecosystem of leading service providers" allows Tendenci to focus on developing its CMS platform, according to company founder and CEO Ed Schipul. He said Tendenci has more than 1 million users and powers "hundreds of websites" for NPOs, associations and other cause-related organizations worldwide.

Schipul quit his full time job as a software consultant for a large petroleum corporation in 1997 to start his own web marketing company. He began selling Tendenci CMS worldwide in 2004 and released it as an open source product in 2012. 

Schipul describes himself as an amateur photographer as well as a drone builder and pilot, who just wants to "Organize and Connect the World's People" — and "Do Good."

What else is new in free and open source CMS this month? Read on.

E-Spirit CMS Promises to Improve User Experience

Content is still king. With the version 5.1 release of its FirstSpirit Content Management System (CMS), e-Spirit re-affirms its commitment to that principle.

Good content means good customer experiences, and good customer experiences helps to retain customers, the company maintains.

CoreMedia Promises Seamless Customer Experiences

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The notion of seamless customer experiences across channels is more of a wish than a reality.

"There is a lack of integration" among e-commerce and content providers, said Doug Heise, global product marketing director for CoreMedia, a web content management provider. "Customers are not getting that single brand experience they want."

But Heise told CMSWire that CoreMedia AG has a solution. The company, which has headquarters in Hamburg, Germany and San Francisco, introduced LiveContext 2.0 today. Heise said it will provide e-commerce and marketing professionals the ability to transform their online stores with better experiences.

CoreMedia is calling it a next-generation digital engagement application that is integrated with IBM WebSphere Commerce.

Writing an Agile, Scalable Marketing Future

2014-12-May-Rewriting-Marketing.jpgIt should be pretty clear by now that the process of marketing and creating content for customer experiences has changed. From the broad disruption of digital, to the more specific challenges of developing mobile experiences, to social and the puzzle that is still personalization — is it any wonder that more than 75 percent of marketers feel like marketing has changed more in the last two years than it has in the last 50?

What's New in May for Open Source CMS

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Joomla kept its promise to release the latest version of its open source content management system (CMS) in April with yesterday's launch of Joomla 3.3.

The new version offers enhanced security, enables microdata for the first time and replaces MooTools-based JavaScript with jQuery equivalents. The company claims these new features make Joomla 3.3 "the most secure, searchable and fastest-loading Joomla CMS yet, ensuring the most efficient developer experience for Joomla out of the box."

Of course, Joomla wasn't the only free and open source CMS provider to make headlines last month. Hippo launched version 7.9 of its CMS last week. A webinar on what’s new in Hippo CMS 7.9 can be found here. Jahia kicked off the month with the release of Jahia 7, which offers a wide range of new features and functions.

And Fusionbox, a Denver-based web design/build firm, introduced its new open source product, Widgy. The company describes Widgy as "a heterogeneous tree editor," "well-suited" for use as a CMS, built on Python/Django. The company maintains: 

Widgy integrates with mezzanine CMS to form a system that is easier to use and has more flexibility than other popular systems. As a tree editor, Widgy couples with mezzanine to create and edit pages as if they were branches on a tree."

Fusionbox President and founder Alexander Groth the company's CMS is "not just an HTML editor" and predicted its "intuitive drag-and-drop interface will appeal to non-technical website owners who want to take control and edit their content."

So what can we expect in the FOSS world this month?

New Joomla Web CMS Enhances Search, Security

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Joomla had so much fun releasing its biggest version to date in November that it decided to update again this quarter. 

The company, an open source web content management system (CMS) provider, today announced the availability of Joomla 3.3. The new version overhauls its security approach, enables micro-data for the first time and replaces MooTools-based JavaScript with jQuery equivalents.

In other words, it helps developers and users have a more efficient experience and makes Joomla-powered websites better indexed by Google while ensuring robust security, the company boasts.

“It’s a more secure Joomla than we’ve ever had before,” said Sarah Watz, newly elected president of Open Source Matters, a nonprofit that provides organizational, legal and financial support to the Joomla project.

Is the Web CMS Market Seasonal?

Is the Web CMS Market Seasonal?What do the four seasons have to do with web content management? 

Just as we start piling on layers come late fall or make plans for vacations in August, if we know the peaks and troughs of demand in our industry vertical we can focus efforts and budget spends at the right time of the year. And depending on how seasonal our industry is, we can decide whether to use month-to-month progress reports (January vs. February) or year-over-year (January 2014 vs. January 2013).

Hippo's CMS Update Includes Advanced Channel Management

web cms, Advanced Channel Management Highlights Hippo's New CMS 7.9

Hippo's latest update to its web content management system (CMS) platform promises to “wow” customers with enhanced channel management, personalization, security functions and web navigation.

Hippo launched version 7.9 of its CMS today. The update includes a new Advanced Channel Management feature and the introduction of CKEditor, SCXML Workflows and Secure Content Replication.

Sonja Wraith, vice president of marketing for the Amsterdam, Netherlands-based open source CMS provider, told CMSWire that the new version offers greater flexibility and more marketing capabilities — features essential to solid customer experience functionality on the enterprise level.

Selectica CEO Boasts 'We're Like a CMS on Steroids'

Blaine.jpgSelectica CEO Blaine Mathieu said the latest version of his company's contract management solution makes it easier for corporate executives and their teams to control risk, create opportunities and deliver business value.

The company's Contract Lifecycle Management (CLM) version 6 release includes a host of additional features, including advanced integrations with DocuSign and Salesforce, added support for Microsoft Office and new contract packages that enable users to create and version multiple contracts with a variety of templates as well as check-out, check-in and compare documents simultaneously.

It also offers a variety of customer experience enhancements, including improved search, faster navigation and an improved user interface.

Important Innovation vs. Endless Expansion in WCM

Important Innovation vs. Endless Expansion in WCMWeb Content Management (WCM) is in the middle of an important innovation phase. That's right, I said it. “Innovation” because we are seeing new, as yet unmet, challenges being addressed with new capabilities. And “important” (as opposed to “trendy”) because our experience is that many of these new capabilities from WCM providers sit squarely on fixing things that don’t happen in a customer’s browser window.

5 Minutes With Irina Guseva

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Inside the content management universe, there are vendors who promote their technologies, customers trying to pick just the right one and analysts who try to bridge the gap.

One of the most colorful analysts in the enterprise information management space is Irina Guseva, senior analyst for the Real Story Group and an occasional contributor to CMSWire.

Starting her career as a broadcast, print and online journalist, she later worked as a web CMS practitioner and industry consultant. In all, she has more than 15 years of experience with content technologies — a very long time in an industry that evolves so rapidly.

In the first of a new feature for CMSWire, we asked Guseva five questions to take her pulse on the state of the industry.

Changing Your Website? Answer These 4 Questions First

Want to make big changes to your web presence? The first step should not be to develop a request for proposal (RFP) to select a new CMS or an integration partner or both. First you need to answer four questions.

5 Ways to Maximize Your Web CMS

We recently picked the brain of a web content management analyst to discover what's in and what's out. Today, we go to the numbers to tell us who's hot.

Ektron reported double-digit year-over-year growth in revenue as well as double-digit earnings before interest, taxes, depreciation, and amortization (EBITDA) for fiscal year 2013. The Nashua, N.H.-based web content management (WCM) provider — recognized by Gartner and Forrester — claims its platform includes capabilities to unlock key parts of websites without affecting stability, involving IT resources or requiring a lengthy platform migration. 

On the heels of its growth announcement, CMSWire talked to Bill Rogers, Ektron's CEO and chairman, about getting the most out of your CMS.

Biggest Web CMS Challenges: People, Mobile

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Adaptive content. Responsive design. The separation of content from presentation. 

It's a dense world in web content management systems (CMS). Ultimately, though, the primary challenge may be staring you in the mirror. The human challenge.

"The human challenge is actually the primary one," said Tim McLaughlin, president and founder of Siteworx,a digital agency and system integrator based in Reston, Va, that specializes in web content management (WCM), e-commerce, digital asset management (DAM), mobile and content marketing and strategy.

"Authors like to see the context of their content," McLaughlin added. "That's why Microsoft Word defaults to showing you the WYSIWYG mode. If an organization chooses to do that separation of content from presentation, then the tools should easily facilitate previews and authors should be well educated on the reasons for it."

Jahia 7: The Rise of Digital Industrialization

There are few surprises in today’s official release of Jahia 7 — but only because Jahia disclosed most of its features and functionality during JahiaOne, its international user conference in Paris this past February.

While the general release of Jahia 7 is interesting, what is just as interesting for future developments of this open source content management system (CMS) vendor is the development of its vision and strategy around what it calls Digital Industrialization. 

What's New in April for Open Source CMS

Pantheon

San Francisco-based Pantheon expanded the popular web development platform it created for Drupal to WordPress installs this month.

The company's technology, based on a container-based architecture, helps professional developers and designers build and maintain websites and applications. It offers an array of tools like version control, dev/test environments, team management, backups and workflow. (Click image to enlarge.)

Pantheon CEO and co-founder Zack Rosen said the three-year old company initially focused on Drupal because its development team included a number of former Drupal consultants.

But he noted that WordPress is the world’s most popular content management system (CMS), powering over 76 million websites (19% of the web).

"Owing to its simplicity, WordPress has become the de facto Internet publishing tool for businesses with straightforward content management and design requirements," he wrote in a blog post. "We have a huge amount of respect for what the WordPress community has accomplished. We share the same mission: to build a simpler, easier, more powerful and more democratized World Wide Web."

So what else is new, directly or indirectly, in the world of free and open source CMS this month? Read on — and if you have FOSS CMS news to share, drop us a line so we can include you in our next monthly column.

Good Content is Just the Tip of the Iceberg

We’re often told that the best way to create advocacy and brand loyalty through business websites is by providing compelling, timely content and making it available on multiple devices and across a number of platforms. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?

Reducing the creation of an engaging customer experience to a simple, easy-to-achieve objective overlooks the complexities and layers that go on behind this task.

OpenText Wants to Help Customers Connect with New Experience Suite

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Most businesses seem to understand it's important to create a consistent, multichannel digital presence — at least if the goal is to attract and retain customers. But that's easier said than done.

As the folks at OpenText explain, "The challenge is to extract value from managed content, optimize and personalize that content delivery and bridge the chaotic interactive world with the secure data repositories that reside behind the firewall." And don't forget to deliver these compelling and engaging experiences while adhering to all your established information governance policies and standards, OK?

No wonder why so many customer experience objectives fall flat — and why companies like OpenText are creating new solutions for delivering relevant, interactive experiences on screens of all sizes.

Web CMS: Who's Hot, What's Not and More

With the news of Drupal hitting the 1 million mark in terms of websites deployed worldwide, what better time to dive into the Web content management systems (CMS) space. So what's going on?