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Get the NewsletterIs IBM Falling Behind in Content Management?
Our friends at CMS Watch stir up the proverbial hornet's nest by suggesting that while other enterprise cms vendors are actively updating and maintaining their respective Web CMS offerings, IBM's Workplace Web Content Management (WWCM) product is languishing behind the times.
As bold as such an insinuation may seem, CMS Watch's 2008 Web CMS Report presents this argument by comparing IBM's current Web CMS offerings to other members of Gartner's Leader quadrant.
Microsoft has rewritten their web content management system, SharePoint, from the ground up and has reaffirmed their commitment to the content management market.
EMC is finally responding to customer feedback and is promising a completely overhauled user experience for Documentum 6.
Oracle went the acquisition route and plans to leverage Stellent's strong WCM foundation to bring its enterprise content management product in-line with its competitors.
There are also the myriad of open source applications, such as Alfresco and Nuxeo, that are also focused on the ability to manage web content within small to medium sized businesses.
And while all of this is happening, little has been heard from Big Blue on the WCM front.
Many industry insiders consider WWCM to be at least a generation behind and that IBM could be leaning toward following Oracle down the road to acquisition rather than trying to rejuvenate the codebase.
WWCM certainly has some strengths such as integration with Websphere Portal Server and enhanced localization features. However, the weaknesses: a forked codebase supporting versions for Websphere and Lotus Domino, “a legacy of bugginess”, an inactive user community, unavailable documentation, and a lack of consulting and integration vendors; make the choice of WWCM even more daunting.
CMS Watch founder, Tony Byrne, characterizes the situation as:
“Workplace Web Content Management seems lost at IBM… That doesn't mean current licensees should stop using it, but it does mean that Big Blue customers should not automatically implement WWCM without carefully considering other alternatives.”
How much further behind can IBM afford to fall in the web content management market? Let us know what you think in the comments.
The full Web CMS Report for 2008 can be found here.
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Thanks for this post. I agree with the remarks made on IBM and ECM. Gartner said the same at the PCC 2007 summit. I posted on it here: http://info-architecture.blogspot.com/2007/09/gartner-pcc-summit-2007-part-11.html
Falling behind? IBM has been behind in CMS from "day 1"! Who within IBM ever committed to being the leader in CMS? IBM has been stumbling on CMS since 2000 (or earlier?)
We deal a lot with IBM WWCM and they are doing really quite well at the moment and making big steps forward with each release. FWIK, they have discontinued the Domino product and they are focused on the WebSphere-based product. The best scenario for WWCM is as a complement to WebSphere Portal.
The writer is obviously not following IBM's product. The Domino version has been discontinued for over a year. While there are weaknesses in the product (as in all the vendors--including Microsoft's "re-written" product which is slick-looking but feature-poor, and will take years to catch up with the rest of the industry.). Speak about that which you have a least a little knowledge.
Well, when we were talking to IBM a few weeks ago they were offering both Domino and WS versions. When we asked whether there was a future for the Domino product they were very guarded with their answer, but there was no mention of the Domino one having been discontinued.
After talking to a techo rather than a marketing guys, there was an indication that the WS version would be the one they concentrated on in future.
Hmm...
I'm not sure about the internal IBM debates about the future of WWCM, but one thing is for sure: The new Lotus Quickr product that is offered on both the Domino and the WS kernel is a damn funky product.
Secondly, the WS based one can use all of the WWCMs API, but from one of the sleekest GUIs around. I wonder if the Blue boys are up to something here...I wouldn't be surprised if the Quickr on WS product in an enhanced version will be the answer to our question here -- the future of WWCM.