Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Poll: What's Your Web CMS Focus in 2010?

Web content management got a lot of attention in 2009. The old way of doing things was declared over and a new way of thinking declared necessary. Many things changed, from the economic environment to the way Web CMS products are being built and deployed.

What we started seeing is that systems can't just slide by with basic functionality, or traditional deployment models. And one of the things we did before skipping out for our holiday break was to talk about the current trends in web content management.

Here's a recap:

  • Platform vs Specialization: We are seeing the division of WCM platforms and vendors offering specialized WCM point solutions. We are also having great discussions on the beloved WCM acronym and where its future lies.
  • Integration of Web Analytics: The needs to provide engaging user experiences is more important than ever before. But do we really need our analytics solutions to be tightly integrated? The debate is on.
  • Tightly Integrated Search: We've always had some kind of search within our WCMs — or at least we should have — whether it was part of the solution or third party. But now the move towards tighter integration is upon us.
  • Cloud Hosted vs SaaS: The battle for the cloud: is the best approach cloud hosted or SaaS? Some vendors will straddle the fence, while others will stand their ground.
  • Integration of Social Media: Lots of social media functionality in WCM systems, a little bit of WCM in social computing apps. Are the two converging? Or just battling for prime time real estate?

You can read the full article Emerging Trends in Web Content Management to get more detail, but we are curious to know:

 

 

 
 
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