Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Towards the Social Web: Ringside Seats for the Social Big Bang

Bob Bickel of Ringside Networks is always sending interesting stuff to my trusty Thunderbird.
His latest exposition is a timely call to arms regarding the Social Web, and is worth five minutes of any Webmaster's time. In essence, Bob's argument is that some version of open social (all rights reserved, Google Corp.) is happening, and that all you Webmasters are going to be dancing in the streets when you see what this thing will do. If, that is, you wake up in time and get to grips with what it means. And part of that, according to Bob, will mean that you're going to have to get savvy with Social Application Servers like Ringside's.

Social Big Bang

Most of you probably didn't notice, on account of you were sitting, glazed, in front of GTA 4, but the walls of Social Jericho shook last week, as both MySpace and Facebook announced that they are going to open up their user's identity, friends and other information to any websites that want it. Google is expected to make a similar announcement presently. If that happens, there will be no doubt: the foundation for ubiquitous Social Web will be already be upon us, enabling a far greater range of user interaction, and massively increasing the level of connection you can achieve with your audience.

For instance, 'any website can start to offer socially aware applications, like putting a Facebook user's profile picture on that user's webpage, or listing friends to buy a gift for.' Of course that just scrapes the surface. The real applications for this thing are as yet unimagined, or at best lurking in some frustrated high-school kid's brain, stuck behind a bunch of geometry, Shakespeare, and endless sinful thoughts about girls, slowly simmering. To ask anyone for the genuine killer Social Web application now would be like asking Tim Berners-Lee in about 1988 to foresee Facebook Scrabulous.

Guys who've been planning for this Social Big Bang (like Bickel), are kinda like those guys who used to go around wearing sandwich-boards declaiming the end of the world. You knew they were right and that it'd happen eventually; you just didn't think it was anything you were going to have to worry about anytime soon.

endoworldsnigh.png Ringside Founder Bob Bickel Spreading the Word outside North Bridge Venture Partners, Boston (no, not really)

But wouldn't you know it, that dang Social Armageddon just crept up on us. And so now we go crawling back to guys like Bob and ask them just what this thing is all about.

What We Need To Know About the Social Web

Bob reckons these are some of the questions that will need answering in the new open social environment:
  • If some of my users are on Facebook and some are on MySpace, how do I hook them together?
  • What about my website users who don't use a Social Network? Can they benefit?
  • Can I offer my own mini social network for my users that hooks into the bigger social networks?
  • How do I develop social applications that take advantage of all these social networks?
  • Do I really want to give the big social networks my data that my users trust me with?
  • Can I learn more about my users by understanding their social interactions better?
  • Can I retain the context of the social interactions that have to do with my business?

All of which is dandy. It's likely that we will increasingly see more of the information which is currently fenced in behind Facebook et al used throughout the Web. That's the end result we can look forward to, and those questions will all be answered in good time. The real problem now facing us is how do we get from where we are to where we are going?

Social Web Architecture: Social Application Servers

What shape will the architecture take which will lead us down this road? An early front-runner is what Ringside call its Social Application Server, which 'enables website owners to weave social capabilities directly into existing websites while seamlessly integrating with … social networks.'
Or, putting it another way, SAS is 'a platform that enables Web site owners to build and deploy social applications that operate with existing content and business applications while seamlessly integrating with social networks such as Facebook.'

 

Continue reading this article:

 
 
Useful article?
  Email It      

Related Articles:
Tags: , , , , ,
 
 
 

Featured Events  View all | Add event | feed RSS

Who's Hiring?  View all | Post a job | feed RSS


 
Are you hiring?    Post your job today ($45 for 45 days)!