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Latest Web Content News & Articles
By David Roe
| Thursday Jun 10, 2010
More new releases this week that will help SMBs do business and cut costs, not least of which is the launch of Google Caffeine that will see SMB websites updated quicker. A new release from Cisco offers affordable storage solutions with integrated business applications.
By Gerry McGovern
| Monday Jun 7, 2010
The organization is a tribe and the customer is a stranger. That's why it's so hard to be customer-centric.
By Travis F Smith
| Thursday Jun 3, 2010
By Darren Guarnaccia
| Thursday Jun 3, 2010
Every click and every second counts. So optimize your marketing campaigns by focusing on delivering relevant, personally meaningful messages.
By Gerry McGovern
| Tuesday Jun 1, 2010
Advertising agencies don't get the Web because the web is the place people go to do things.
By Lars Birkholm Petersen
| Tuesday May 25, 2010
There is a lot of buzz going on around personalization in the online world — how to use it, does it matter, won't the visitor be suspicious, etc. From where I stand, personalization matters. Here's why.
By Ryan Bennett
| Monday May 24, 2010
One of the final sessions from last week's Gilbane conference (see our coverage here) in San Francisco focused on Personas, Market Segmentation and User Experience design. Strong assertions were made (e.g., "data without segmentation is crap") and key lessons shared. Here are the highlights and take-aways.
By Gerry McGovern
| Monday May 24, 2010
Customers crave speed on the Web, and they reward organizations that make things fast and simple.
By Ryan Bennett
| Thursday May 20, 2010

Mary Laplante from Gilbane Group moderated a discussion at the Gilbane Conference San Fransisco on the complexities and options for building and effectively managing multilingual sites with an emphasis on strategies for making local sites compelling and attractive to users based on local preferences.
By Irina Guseva
| Wednesday May 19, 2010
Jeremiah Owyang of the Altimeter Group keynoted the Gilbane Conference in San Francisco today. His thought-provoking talk was focused on the roadmap for the social corporate websites with the goal of making them relevant again.
In the future, he asserts, there will be no corporate sites. There will only be sites assembled on the fly based on your social data.
By Irina Guseva
| Friday May 14, 2010
It’s half comic, half E-Book authored by Lisa Welchman of Web Operations Management firm WelchmanPierpoint. If you ever wondered about the impact of the web on organizations, and how to examine and understand the strengths and weaknesses of your own web presence — this quick read is for you.
By Barb Mosher Zinck
| Wednesday May 5, 2010
Only a few months after they consolidated their business divisions under the SDL (news, site) brand, another major announcement is coming from the global info management organization: a new General Manager is set to lead the North American operations for their Web Content Management Solutions division, formerly known as Tridion.
By Chelsi Nakano
| Wednesday Apr 28, 2010
If you're a fan of dead simple solutions, then you may want to give Tal.ki a try. The forum system from Lefora is a chat box that isn't limited to one community—it can be placed on any page, any post, or any site.
By Gerry McGovern
| Monday Apr 26, 2010
Recently, we did some extensive task testing with a technical audience. 70 percent started the task by clicking on a link, 30 percent used search.
By Gerry McGovern
| Monday Apr 19, 2010
More and more customers are going straight to specific pages on your website, rather than the homepage.
By Brice Dunwoodie
| Friday Apr 16, 2010
Here in Paris at the Content Strategy Forum 2010 put on by STC France, the first question that comes to mind is: What exactly is content strategy. Plausible responses are not in short supply, and keynote speaker Rahel Anne Bailie opened the event with a bit of what and a lot of why it's time to prioritize and evolve content strategy.
By Chelsi Nakano
| Monday Apr 12, 2010
In a push toward heightened collaboration and cloud-based everything, Google today announced upcoming features and co-editing capabilities for Google Docs similar to those in Google Wave.
By Gerry McGovern
| Monday Apr 12, 2010
Talking about customer goals is the biggest mistake a website can make. That's how you lose the impatient customer.
By Chelsi Nakano
| Thursday Apr 8, 2010
We've seen Buzz attempt to get back on the horse over the last couple months. Google fixed their privacy goofs, implemented a double reminder of user settings, and now it appears the company is about to take a shot at the enterprise. Nervous? Yeah, so are a lot of other people.
By Geoff Spick
| Thursday Apr 8, 2010

Brightcove (news, site) is the latest company looking across the Atlantic as it secures further investment for expansion of its online video management service.