Our very own Gerry McGovern
will be conducting a masterclass called Creating Customer-Centric Websites.
If you want to catch it -- and we're definitely biased in that direction -- mark your calendars for November 28-29, and prep for a visit to the auditorium at Library and Archives Canada in Ottawa.
You'll definitely want to attend if you are either:
* Managing (that is, writing, editing or publishing) online content
* Orchestrating web projects
* Involved in website promotion
* At all curious about web usability
The two-day event is hosted by Neo Insight, in tangent with the Ottawa Centre for Research and Innovation, and Canada Business, Industry Canada. Get involved at the New Insight site
. Note that the class will only take place in English, so pure Francophones may want to come equipped with a dictionary.