365Ticketing is a versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software. Its benefits include increased operational efficiency, high end-users’ level of satisfaction and loyalty, equitable workload of the personnel in charge of solving tickets and low rate of repeat incidents.
Primary Use Cases
Artificial intelligence (AI) is a theme that’s been frequently dramatized by the entertainment industry. We see it in the form of humanoid figures with superhuman intelligence. These AI marvels work 24/7, nearly at the speed of light, yet they never get tired or complain. Continue...Read more
Tableau, a Seattle-based business intelligence and analytics provider, announced this morning that it has acquired ClearGraph. Based in Palo Alto, Calif., ClearGraph provides smart data discovery and data analysis natural language query solutions. The purchase price has not been disclosed...Read more
Gartner issued a warning yesterday to any vendor busy marketing their artificial intelligence (AI) capabilities: your hard sell could be counterproductive. According to Jim Hare, research vice president at Stamford, Conn.-based Gartner, the push to build and market AI products has been so...Read more