Agile CRM offers contact management, marketing automation, telephony, analytics, web engagement, real-time alerts and social suite. It can run email, social network, and phone marketing campaigns from one app,
build smart, automated email and social campaigns in a flow chart and see what visitors did on a website.
Primary Use Cases
San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly within the app. Continue reading...
Zoho is pushing its boundaries again. After bringing artificial intelligence (AI) to its enterprise suite at the end of February, earlier this week it announced a significant upgrade to Connect, its team collaboration app, designed to give users a centralized virtual space in which to work and s...Read more
Microsoft started rolling out its Outlook Customer Manager (OCM) for general release this week, adding a few updates to what it had initially previewed last November. The initial release provided an OCM iOS app and cloud-based customer relationship management solution designed for small b...Read more