Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys. It is a powerful and highly flexible IP-based contact center software that lets users have a personalized interaction with customers across multiple channels.
Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.
- HQ Location
- Year Founded
It's been over 35 years since Sting sent out an SOS to the world. Communications have changed dramatically since then. Today Sting could send an SMS, Facebook update or tweet, with much better odds of getting his message across. Continue reading...
As many in the industry had suspected might be necessary, Santa Clara, Calif.-based Avaya filed for Chapter 11 bankruptcy. The news came with a surprising twist though — the telecommunications provider said it would not sell its contact center business despite having tried to do so last y...Read more
Your customers are telling you what they need. Are you prepared to listen? When you think about the big brands that regularly deliver industry leading customer experience results — such as Amazon, USAA, Mercedes Benz and Southwest Airlines — it’s natural to wonder how they go...Read more
Humans are great at complex tasks. But simple, repetitive tasks? Not so much. Luckily for us, we live in an age where automation is affordable and exceedingly practical. As your customer support operations takes on more projects, automation ensures your systems actually earn customer satisfacti...Read more
In a few short years communities have transformed from a misunderstood and undervalued tool to a strategic part of a company. During those ensuing years, many organizations have successfully deployed communities to replace legacy portals, extranets and intranets to serve either — or both...Read more