Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Primary Use Cases
The Moneywise Customer Service Awards in the UK recently named Metro Bank ‘Most Trusted Financial Provider’. This is based on the results of a survey that saw 50,000 customers vote for the country’s most trusted financial services companies. More specifically for Backbase, Metro Bank...Read more
‘The Forrester Wave: Digital Banking Engagement Platforms, Q3 2017‘ evaluated 11 vendors on 35 criteria by which each vendor was researched, analysed and scored, and I’m delighted to be able to tell you that we’re among the vendors that lead the pack. The Forrester report...Read more
Our friends at Efma worked with us on a report called ‘Omni-channel banking – The digital transformation roadmap‘ in which we discuss and present an outline of the journey it takes to becoming a digital bank. It was an enjoyable project, and one in which we found great synergy in our...Read more