Capsule is an online CRM system which allows to keep track of people, companies, and organizations you deal with.
Forrester analyst Kate Leggett doesn't hold back in her latest assessment of enterprise-grade customer relationship management (CRM) suites. Continue reading...
Here's another reason for Salesforce CEO Marc Benioff to be nervous about Microsoft. This morning Microsoft introduced Outlook Customer Manager, a lightweight customer relationship management (CRM) solution to help companies administer their relationships directly from Outlook. Continue readin...Read more
Two weeks after Microsoft unveiled Dynamics 365, the Redmond-Wash.-based giant made good on its promised release date yesterday. Along with the general availability of the solution came some answers to questions that the October announcement raised. Continue reading...