ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
Pegasystems is adding artificial intelligence (AI) to Pega Sales Automation product. The announcement comes two weeks after the Cambridge, Mass.-based business process and customer relationship management vendor added AI and robotic automation capabilities to its customer relationship manage...Read more
LAS VEGAS — IBM kept the spotlight on the power of cognitive computing and, more specifically on Watson at Amplify 2017, its conference for marketing, sales, ecommerce and merchandising. The three day conference at the MGM Grand here ends today. Continue reading...
The threat of extinction has loomed over the salesperson for a long time. Continue reading...