ChurnZero's real-time SaaS platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, it helps businesses understand how their customers use their product, assesses their health and their likelihood to renew and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content.
Primary Use Cases
Salesforce rolled out the second generation of its Service Cloud this morning. Per Salesforce's usual M.O. for application upgrades, it sports faster set-up capabilities, productivity enhancements around the console function and a brand new mobile app for service agents. Continue reading...
Inbound marketing software provider HubSpot announced yesterday its intention to buy Kemvi, an artificial intelligence (AI) and machine learning (ML) startup best known for a product that helps sales reps deepen their relationships with prospective buyers. Kemvi’s proprietary algorithm, D...Read more
Zoho CEO and co-founder Sridhar Vembu shared the company's vision of releasing an "operating system for businesses " back in May. Today it realized that ambition, with the release of Zoho One, an operating system designed to accomplish any work-related task. Continue reading...