Cleverway provides Drupal Content Management Framework services for European institutions, European IT companies, media organizations, and small/medium businesses.
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Box moved a little deeper into the digital asset management space this week with the announcement that it's adding Google Images search technology to its platform via the Google Cloud Vision API. Continue reading...
IBM announced it was ending remote working for US employees in February. At the time some speculated it was just thinly veiled layoffs in disguise. Whether the measures helped Big Blue or not is a matter of speculation, but they fed into an ongoing debate about technology, remote working...Read more
Chatbots, artificial intelligence, machine learning and virtual and augmented reality may be all the rage in digital experience, but websites and email remain the most common points of engagement between consumers and businesses. That's at least one of the findings in Marketo's "The State of En...Read more
Evergage, a Somerville, Mass.–based SaaS personalization platform, has secured $10 million in Series C funding to double down on its customer experience. The round — which brings Evergage's total venture funding to $31.5 million — was led by Arrowroot Capital, with participat...Read more
Your company’s contact center is more than just a hotline for fielding customer questions or complaints. And if you're still viewing it that way, it’s time to say goodbye to that outdated perception. Contact centers are your hub for delivering outstanding customer service. Continue...Read more