Coveo Enterprise Search is an enterprise search solution that organizes and delivers information into actionable, on-demand knowledge. With Coveo Insight Consoles, users gain insight into products, projects and customer issues faster than previously possible, and in the correct context.
Organizations have slowly been catching on to a not so secret tip — to gain a better understanding of employees, start with their intranet searches. Looking at the top queries gives you a window into your internal users' interests and the content they most frequently need to find. Continu...Read more
It's easy for an organization to say it's committed to providing a good search experience. But something gets lost between the promise and the delivery, resulting in hours of wasted effort and employee dissatisfaction with search. The following 10 questions can assess the true comm...Read more
In 1970, Martin White switched focuses from his chemistry background to information science — and he hasn't looked back since. Continue reading...