Coveo's Website Search and Content Personalization tool offers an indexing that allows customers to find the most relevant information for them. It can surface content from any chosen system like a catalog, document repository or secure database.
It's easy for an organization to say it's committed to providing a good search experience. But something gets lost between the promise and the delivery, resulting in hours of wasted effort and employee dissatisfaction with search. The following 10 questions can assess the true comm...Read more
In 1970, Martin White switched focuses from his chemistry background to information science — and he hasn't looked back since. Continue reading...
You can always tell when a search-related project doesn't understand search use-cases by the decisions they make when it comes to search user interfaces (UI). Continue reading...