Customericare specializes in live video chat and customer care solutions for both small business and large enterprise websites. Customericare is a privately held company and based in Wroclaw Poland.
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Liveops is adding to its collection of training services today with a new customizable distance learning program for contact center workers called Skill Builder. Continue reading...
If you’ve ever had a problem with a product, there’s a good chance you picked up the phone and called customer support. Continue reading...
There was once a company whose packaging was notoriously difficult to open. In fact, a TV program had a competition where it offered a prize for anybody who could open the package without spilling the contents. Nobody won the prize. Why would an organization do that? Internal efficiency. Cont...Read more
A customer experience revolution is afoot and Clarabridge is uniquely positioned to fuel the charge for its customers. Or so CEO Mark Bishof said today during his keynote at C3, the Clarabridge Customer Connections conference taking place May 1 through May 3 at the Fountainbleu Conferenc...Read more
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