Deskero is a cloud-based systemthat offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
Primary Use Cases
We talk a lot about customer service. We talk about its importance to business success and how companies failing to meet customer expectations will be left in the dust. Continue reading...
Consolidation among customer experience technology vendors continued today with two acquisitions. Hootsuite acquired a Snapchat analytics solution created by Naritiv, a Los Angeles startup that has helped companies understand and enhance the impact of their digital campaigns on Snapchat. Contin...Read more
The Wild West days of the web are coming to an end as people settle down and select their favorite websites as the starting points for an increasing number of their tasks. Continue reading...