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On Aug. 21, North America had the opportunity to witness a total solar eclipse, the moment when the moon completely blocks the sun's light. It's a beautiful sight to behold. Although the eclipse was visible anywhere in North America, where you viewed the eclipse changed your experience. Continu...Read more
Business departments often sound like members of a middle school orchestra. In theory, they’re one group, but you wouldn’t know that from the music. Maybe the problem is that kids identify as flutists, violinists, trumpeters and drummers rather than as part of the orchestra &...Read more
For Sheryl Kingstone, improving customer experience (CX) and the rise of digital commerce have been central drivers for her career. Early on, Kingstone spent time implementing CX software as a marketer at companies including CompuServe, DataMirror and Praxis. Continue reading...
On Aug. 18, the US observed Bad Poetry Day. Yes, there is a day devoted to the art of writing bad verse. To celebrate, DX Summit is hosting its second annual DX Poetry Contest. If you’ve been waiting for the opportunity to flex your creative muscles, now is the Continue reading...
Businesses have less than a year to get their privacy strategy in order before the EU’s new General Data Protection Regulation (GDPR) takes effect. The GDPR will have a profound impact on how organizations conduct business online. Continue reading...