Genesys Contact Center

by

Call Center Management Systems

Genesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization.

Product Details

Product
Genesys Contact Center
Company
Generis Corp
HQ Location
United States
Year Founded
1997
License
Commercial
Deployment
SaaS

Tags

Also from Generis Corp

Related News

  • Jun 28

    Top B2B Industry Events (June 28 to July 28, 2017)

    The Summer Solstice has passed and June is almost over, but there's still six more months of great conferences in 2017. Continue reading...

  • Jun 28

    5 Surmountable Hurdles to Collaboration Success

    We invest in digital collaboration tools, therefore we see collaboration as the outcome, right?  Unfortunately, the answer is largely a resounding no. Over the last year, I have been running workshops for multinational organizations on how to overcome collaboration's hurdles. Continue re...Read more

  • Jun 28

    Where Innovation Management and Big Data Meet

    Like many of the technological advances businesses must wrap their heads around, innovation management and big data each seem like big ideas to assimilate.  But they're actually a dynamic duo for companies to embrace together. Data Is Everywhere We're all overwhelmed by data — th...Read more

Add a Product  

Suggest a Product

1 2 3