Anyone reading this article in the hopes of finding a cure-all for all your web content management woes, stop here. Choosing the right web content management system (CMS) is no guarantee of success. Continue reading...
Web content professionals must think about the findability and usability of their content, as it is no longer enough to think about how to create content. I recently presented to a group of content people the results of a Task Performance Indicator. Continue reading...
The Guardian recently found that of the 70 million comments left on its site since 2006, it blocked only 2 percent and deleted another 2 percent as spam or because they replied to blocked comments. Continue reading...