Messagepoint is a powerful hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides an intuitive and secure environment for business users to directly own and control touchpoint messaging content and business rules.
Primary Use Cases
Customer Communications Management
Liveops is adding to its collection of training services today with a new customizable distance learning program for contact center workers called Skill Builder. Continue reading...
If you’ve ever had a problem with a product, there’s a good chance you picked up the phone and called customer support. Continue reading...
There was once a company whose packaging was notoriously difficult to open. In fact, a TV program had a competition where it offered a prize for anybody who could open the package without spilling the contents. Nobody won the prize. Why would an organization do that? Internal efficiency. Cont...Read more