Microsoft Dynamics CRM is a customer relationship management software package for sales, customer service and marketing. It comes in 4 versions for installation by a partner/customer; these versions can be highly customized using advanced extensions.
Primary Use Cases
CRM. Salesforce Automation. Customer Relationship Management.
Also from Microsoft
- Microsoft Looking Glass
- Microsoft SharePoint Server
- Microsoft SharePoint Foundation
- Microsoft Search Server
- Windows Azure
- SQL Server Reporting Services
- Microsoft SQL Server Analysis Services
- .NET Compact Framework
- Microsoft SkyDrive
- Microsoft Commerce Server
A mobile, dispersed, on-the-go workforce has forced an issue for companies of all shapes and sizes: the need for mobile customer relationship management (CRM). Continue reading...
The concept of customer relationship management (CRM) software was established over 20 years ago and has since become a foundational business application of small and large enterprises alike. Using CRM systems, companies have transformed how they view and manage customer relationships from tra...Read more
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