Microsoft Looking Glass is a social media analytics tool that monitors conversations on social media sites, allowing companies to track consumer sentiment about their products in real-time. The product can also connect to social media feeds with elements like customer databases, CRM centers and more.
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Box moved a little deeper into the digital asset management space this week with the announcement that it's adding Google Images search technology to its platform via the Google Cloud Vision API. Continue reading...
IBM announced it was ending remote working for US employees in February. At the time some speculated it was just thinly veiled layoffs in disguise. Whether the measures helped Big Blue or not is a matter of speculation, but they fed into an ongoing debate about technology, remote working...Read more
Chatbots, artificial intelligence, machine learning and virtual and augmented reality may be all the rage in digital experience, but websites and email remain the most common points of engagement between consumers and businesses. That's at least one of the findings in Marketo's "The State of En...Read more