Microsoft Looking Glass is a social media analytics tool that monitors conversations on social media sites, allowing companies to track consumer sentiment about their products in real-time. The product can also connect to social media feeds with elements like customer databases, CRM centers and more.
Also from Microsoft
A cyber attack dubbed “Petya” took root in Ukraine on Tuesday and is spreading across the world in what appears to be a repeat of the recent WannaCry malware attack — but “without the kill switch that saved us last time,” New York City-based cyber security firm Carb...Read more
Every time you have screen time, digital assets are influencing you. They're driving your thoughts and feelings about the current global political climate, what products you buy, and how you, your friends and your family perceive the world. Continue reading...
The technology is there, and so is the desire of workers. The only thing limiting the shift to a more nimble, agile and productive workplace is the rigid policies of companies themselves. Continue reading...