Phonedeck integrates mobile calls with Salesforce cloud and lets you manage workflow in the browser or on smartphones. It is an efficient mobile CTI solution that boosts sales productivity.
Digital workplace leadership is largely a hands-off role. It is up to executives to set a vision, then step back and let the organization determine the program. It Takes a Village When it comes to digital workplace design, I often use the analogy of town planning. Continue reading...
For decades, business surveys and management textbooks identified strategy execution as one of the top challenges facing CEOs. The problem isn't the quality of management strategies: It is the difficulty carrying them out. Beautiful ideas don't make a customer happy. Continue reading...
Let's face it: work isn't cool. Organizations have been trying for years to increase employee adoption of tools — and make work fun in the process — by incorporating gamification into the work environment. Gamification hasn't increased employee engagement and motivation the...Read more