Salesforce.com is a provider of enterprise cloud computing and social enterprise solutions. The company provides customer and collaboration relationship management (CRM) applications through the internet or cloud. It serves financial, manufacturing, communications, healthcare & life sciences, media, high tech, retail, government, nonprofit & higher education industries.
- HQ Location
- United States
- Year Founded
Customer experience has dominated the headlines for several years, but in all of the discussions, data management and its role in delivering those experiences often goes forgotten. Continue reading...
If Salesforce executive vice president Stephanie Buscemi did her job right today, her audience at the Chicago stop of the Salesforce World Tour is now convinced the powers of a data scientist are at their fingertips. Assuming they adopt Salesforce Einstein Analytics, that is. Continue reading...
The audience at the Paris stop of Salesforce's World Tour got a surprise this morning when Alex Dayon, president and Chief Product Officer Salesforce, unveiled Einstein Account Based Marketing (Einstein ABM). It’s not a product per se, but an orchestration of several Salesforce product ca...Read more
Salesforce debuted another component of its Sales Cloud this morning: an application for Partner Relationship Management, Sales Cloud PRM. The app is a significant release for community users — a category that includes partners, employees and customers — as it is the first maj...Read more
San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly within the app. Continue reading...