Salesforce.com is a provider of enterprise cloud computing and social enterprise solutions. The company provides customer and collaboration relationship management (CRM) applications through the internet or cloud. It serves financial, manufacturing, communications, healthcare & life sciences, media, high tech, retail, government, nonprofit & higher education industries.
- HQ Location
- United States
- Year Founded
Eleven months ago the tech world was abuzz with rumors flying that Salesforce might buy Twitter. Salesforce CEO Mark Benioff had called the still struggling social media company an “unpolished jewel,” a “great brand” and the proposition of acquiring it “a once in a...Read more
It’s an open secret in the ecommerce market: ecommerce platforms offer plenty of functionality but consistently fail at content management. If you work for any major brand or retailer, you might have heard your ecommerce vendor pitching content management and experience management as par...Read more
Two years ago, Docurated introduced Custom Object Search for Salesforce, a tool to help uncover content in Salesforce’s Custom Objects. Today the company is extending the relationship, with the launch of a federated search product for sales and marketing. Continue reading...
Salesforce rolled out the second generation of its Service Cloud this morning. Per Salesforce's usual M.O. for application upgrades, it sports faster set-up capabilities, productivity enhancements around the console function and a brand new mobile app for service agents. Continue reading...
Customer experience has dominated the headlines for several years, but in all of the discussions, data management and its role in delivering those experiences often goes forgotten. Continue reading...