SAP AG is a multinational software corporation providing enterprise software for managing business operations and customer relations. It serves the aerospace, defense, automotive, banking, consumer products, healthcare, media, public sector, retail and telecommunications industries.
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Veteran business software vendors like SAP are now keen to talk up the empathy they have for their customers — and that comes as no surprise. Continue reading...
SAP needs to turn its customer empathy promise into action if it wants to regain customer trust. Jarret Pazahanick, SAP/SuccessFactors consultant, SAP mentor alumni and managing partner of Houston-based EIC Experts, shared those thoughts with CMSWire on the heels of the&nbs...Read more
ORLANDO, Fla. — Try leveraging SAP business software with no IT department, no CIO, a staff of about 25 and a technology budget that falls shy of Dell Technologies'. That's the real-world scenario Angie Meyer and the team at Elite Creations faced just a short time ago. Meyer and other Co...Read more
ORLANDO, Fla. — SAP expanded its cloud partnership with Google with new certification of SAP technology and applications on the Google Cloud Platform (GCP). Company officials made the announcement this week at the company's 30,000-attendee SAPPHIRE NOW and ASUG Annual Conferenc...Read more
ORLANDO, Fla. — SAP CEO Bill McDermott took the stage this morning at his company's SAPPHIRE NOW and ASUG Annual Conference here at the Orange County Convention Center and once again promised a commitment to customer empathy. "Last year I promised you empathy and turning empathy into...Read more