SurveyCrest is a survey that helps small and medium sized businesses gather insight and customer feedback to make informed decisions. Its Web based survey/form creation and publishing tools are intelligent enough to allow capturing and analysis of almost any type of data essential for business success and decision making.
Primary Use Cases
Customer Satisfaction Survey
We talk a lot about customer service. We talk about its importance to business success and how companies failing to meet customer expectations will be left in the dust. Continue reading...
It's been over 35 years since Sting sent out an SOS to the world. Communications have changed dramatically since then. Today Sting could send an SMS, Facebook update or tweet, with much better odds of getting his message across. Continue reading...
As many in the industry had suspected might be necessary, Santa Clara, Calif.-based Avaya filed for Chapter 11 bankruptcy. The news came with a surprising twist though — the telecommunications provider said it would not sell its contact center business despite having tried to do so last y...Read more