Usabilla is a Dutch software as a service company founded in 2009. Initially focusing on image surveying tools aimed towards UX and Web Designers, it has since changed focus to website user feedback tools aimed at capturing the voice of the customer. Its three flagship products are Usabilla for Websites, Usabilla for Apps and Usabilla for Email.
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If Salesforce executive vice president Stephanie Buscemi did her job right today, her audience at the Chicago stop of the Salesforce World Tour is now convinced the powers of a data scientist are at their fingertips. Assuming they adopt Salesforce Einstein Analytics, that is. Continue reading...
Among the many announcements coming out of PegaWorld 2017 in Las Vegas this week, the news that Pegasystems has partnered with Microsoft Azure and Amazon Web Services to bring the Pega CRM offering and platform to the cloud stands out. According to the a statement from Cambridge, Mass.-based Pe...Read more
Salesforce debuted another component of its Sales Cloud this morning: an application for Partner Relationship Management, Sales Cloud PRM. The app is a significant release for community users — a category that includes partners, employees and customers — as it is the first maj...Read more
San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly within the app. Continue reading...
Zoho is pushing its boundaries again. After bringing artificial intelligence (AI) to its enterprise suite at the end of February, earlier this week it announced a significant upgrade to Connect, its team collaboration app, designed to give users a centralized virtual space in which to work and s...Read more