Wool.labs is a provider of social cognition based business Iintelligence solutions. Wool.labs serves clients in a wide range of sectors including healthcare, pharmaceuticals and biotechnology, financial services, government affairs, consumer packaged goods, and marketing/communications agencies.
- HQ Location
- United States
- Year Founded
Products by Wool Labs
San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly within the app. Continue reading...
Zoho is pushing its boundaries again. After bringing artificial intelligence (AI) to its enterprise suite at the end of February, earlier this week it announced a significant upgrade to Connect, its team collaboration app, designed to give users a centralized virtual space in which to work and s...Read more
This year marks the 21st birthday of Web Content Management (WCM). In the US, 21 represents the legal drinking age. Personally, I cannot believe WCM is old enough to be granted that privilege, but every adult who witnesses a birth has the same feeling about every coming-of-age. Continue...Read more
Rome wasn't built in a day and neither is social media marketing success. It takes a combination of strategy, relationship building, trust, planning and more for a brand to capture an audience's attention and further, make them take action. This is the third in a four-part series. We've...Read more
Retail organizations are struggling to provide seamless digital experiences, but ironically, their own internal organizations can be part of the problem. Continue reading...