Zendesk is a Web based customer support tool that allows companies to provide assistance to their users.
I not only welcome our future robot overlords, I work with teams to build them. Continue reading...
Talk to me. Or rather, talk to your customers. Live chat is the best way to boost overall satisfaction with your customer service, according to the latest quarterly Zendesk Benchmark report released today. In an analysis of live chat as a customer service channel, Zendesk, a provider of cu...Read more
Your customers are the only thing keeping you in business. Continue reading...