Zendesk is a Web based customer support tool that allows companies to provide assistance to their users.
Idea conceived. Mobile app developed. Mobile app deployed. This is where Twin Prime promises to make things better. Its technology makes mobile apps faster, officials there promised. They disrupt the content delivery network (CDN) space better than anyone, including Akamai, who they particularly...Read more
Avaya claims its Call Center services power a significant share of big call centers. Among customer call centers with more than 400 agents, it estimates a 63 percent market share. Among call centers with more than 1,000 agents, it estimates a 70 percent share. So what’s Avaya thinking rig...Read more
What if you could build your next product together with your prospective customers?If you could, you would build precisely what they want. You would tailor it to their specifications and undoubtedly have a happy customer.This simple principle lies at the core of our next-generation customer ex...Read more