Zoho CRM is a platform for managing customer support, opportunities, inventory, leads, and marketing efforts, including email campaigns. It also includes features such as word processing, database functions, collaboration, and project management.
Zoho is advancing its ambitions to become an "operating system for business" with the addition of artificial intelligence (AI) and sales process automation to its enterprise software suite. The company today is announcing the addition of AI to Zoho CRM and introducing Blueprint, a sales proces...Read more
Zoho announced a major update to its platform last week, including the release of multiple tools aimed at helping salespeople at every step of the sales cycle. The company announced the upgrades over a series of four announcements. Continue reading...
Productivity and productivity applications were the name of the game this week in document management releases. One release likely to grab attention is an upgrade to Google Drive that allows users to choose files for offline access. Continue reading...