Zoho CRM is a platform for managing customer support, opportunities, inventory, leads, and marketing efforts, including email campaigns. It also includes features such as word processing, database functions, collaboration, and project management.
Zoho is pushing its boundaries again. After bringing artificial intelligence (AI) to its enterprise suite at the end of February, earlier this week it announced a significant upgrade to Connect, its team collaboration app, designed to give users a centralized virtual space in which to work and s...Read more
Zoho is advancing its ambitions to become an "operating system for business" with the addition of artificial intelligence (AI) and sales process automation to its enterprise software suite. The company today is announcing the addition of AI to Zoho CRM and introducing Blueprint, a sales proces...Read more
Zoho announced a major update to its platform last week, including the release of multiple tools aimed at helping salespeople at every step of the sales cycle. The company announced the upgrades over a series of four announcements. Continue reading...