woman reading a book
A round up of some of our favorite stories this week PHOTO: Prasanna Kumar

Businesses have been revving up their content creation machines for a few years now, buying into the mantra "you can never have enough." 

But it turns out, most businesses do have enough. Not only do they have enough, 65 percent of their content is just getting in the way of their customers finding the information they need. 

What's the solution? Periodical content audits, to ensure the content you have is meeting customer needs and to discover spots where more content may indeed be necessary. Read more.

Here are some more of our favorites from the past week.

A Sample of Our Stories

Customer Experience

Digital Workplace

Information Management

Featured Events

Featured Research