Chief Customer Officer Europe 2017

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Description

The unprecedented rise of digital and social media has had a profound impact on the way business is conducted in the 21st century. Increased democratization of information has ushered in a new era, shifting the paradigm of power into the hands of the consumer. This hasn’t gone unnoticed, with Gartner’s executive survey which revealing customer experience as a top priority for CEOs from a technological investment stand-point. However, developing a unified customer experience strategy is often ill-defined and plagued with a plethora of challenges which require an enterprise wide-approach.

Corinium Global Intelligence are delighted to announce the inaugural  Chief Customer Officer Europe, which will establish a platform for the community of CCOs and CX leaders to define and establish the strategic importance of customer-focussed initiatives in today’s turbulent business environment.

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