Customer Experience Conference London 2017


Join 22 thought leaders as they explore insight-led, measurable customer experiences: 

  1. Create Experiences Which Drive Revenue By Harnessing The Customer View: Align your organization to the needs of customers for meaningful experiences on every touch point
  2. Measure The Customer Experience Across Every Channel: Develop a clear and seamless picture of the customer experience for responsive, customer-centric strategies which deliver results
  3. Chart ROI & Show Bottom Line Value: Secure investment by clearly demonstrating customer experience ROI to the board to secure senior level buy-in
  4. Build Engaging Customer Journeys Which Grow The Business: Optimize your brand for consistent, positive experiences which excite, convert and engage on every customer journey
  5. Seamless, Impactful Multi-Channel Experiences: Cultivate real returns on every touch point with personal, consistent and engaging multi-channel experiences
  6. Win Over Staff & Convince The Board For Customer-Centric, Profit-Boosting Cultures: Shape and develop organizations where everyone goes the extra mile for customers
  7. Win Big Online With Forward-Facing Digital Experiences: Digitalize the business to maximize the benefits of every channel
  8. Tech Trends, Tools & Cutting-Edge Innovations: Stay ahead of the competition and expand the business with the latest insight on new technologies and innovation
  9. Deliver The WOW In Customer Service With New Thinking & Practical Tips: Go above and beyond with real, actionable lessons on designing winning and consistent customer service
  10. Best-Practice Social Media Engagement: Innovative, tailored social media strategy which delivers what the customer wants, for bottom line impact

Registration Details

Add Calendar Event

* required info

Contact Info

Event Details

Enter city name or 'online'
You may use HTML tags for style ("a","b","strong","em","i","u")
Get the CMSWire Newsletter
  • Receive concise summaries of what's happening in your industry
  • Get access to exclusive reports, white papers and webinars

lock We take your privacy seriously

Get the CMSWire Newsletter

You'll receive:

  • Exclusive Articles
  • Latest White Papers
  • Early Event Invites

Join 55,000 subscribers and growing

We take your privacy seriously

Get the CMSWire Newsletter

Join 55,000 subscribers and growing

We take your privacy seriously

You'll receive

  • Exclusive Articles
  • Latest White Papers
  • Webinar Invites
Join 55,000
of your peers

Get the CMSWire newsletter.
Access exclusive news, best practices and events.