Nov 1, 2016 -
Nov 3, 2016
Starts 9:00 and Ends 17:00
(UTC-08:00) Pacific Time (US & Canada)
Senior executives are charged with leading the transformation to customer-obsessed operations. This is not simply a shift in strategy, but requires driving change across the entire company in a competitive environment where moving fast has never been more important.Forrester’s Age Of The Customer Executive Summit will explore principles and leadership styles — and map out the key organizational priorities and outcomes — that leaders must pursue in their quest for customer obsession.