CoreMedia Webinar on "The Role Of WCM In Cross-Channel Customer Relations"

Logistics

• When: Feb 25, 2010 17:00 - Feb 25, 2010 18:00
  Timezone: (GMT+1) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
• Where: online / Online
• Registration: Click Here for Details

Description

This webinar is intended for operational decision makers seeking strategies to manage customers across multiple channels. Your host is Forrester Research Analyst Dr. Tim Walters.

What's in it for you?

For many companies, the web is now the primary channel for communicating with and servicing prospects and customers. But just as firms (finally) begin to pay attention to web site optimization, a new demand has appeared. Consumers want not only rich, engaging experiences online – they increasing expect the engagement to extend transparently across multiple channels, from the web to call centers, direct mail, mobile and in-store displays. In this presentation, Forrester Research Analyst Dr. Tim Walters will survey the emerging cross-channel requirements and discuss how Web Content Management solutions can play a key role in the enterprise response.

Please register for this webinar on www.coremedia.com.

> Click here for Registration Information