- Starts: 2014-05-19 00:00
- Ends: 2014-05-21 00:00
- Timezone: (GMT-05:00) Eastern Time (US & Canada)
- Where: Orlando, FL / North America
- Registration: Click Here for Details
- Add to Your Calendar
Our 2014 agenda delivers insight that is current and top of mind to today's customer-empowered marketplace. In 2.5 intensive days of analyst presentations, workshops and peer interaction, business and IT leaders will get a complete view of the customer across the organization and across every touchpoint in every medium. Understanding what customers want, need and expect — and having the right people, processes, cultures and technologies in place to respond in real time — will be critical to every organization's success.