Gartner Customer 360 Summit Orlando 2014

 

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Our 2014 agenda delivers insight that is current and top of mind to today's customer-empowered marketplace. In 2.5 intensive days of analyst presentations, workshops and peer interaction, business and IT leaders will get a complete view of the customer across the organization and across every touchpoint in every medium. Understanding what customers want, need and expect — and having the right people, processes, cultures and technologies in place to respond in real time — will be critical to every organization's success.

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