Customer Experience Management (CXM), Information Management, Social Business
 
 

(Webinar) Reinventing Your WCM Strategy to Support First Class User Experience

Add an Event
 

Logistics

  • When: May 18, 2011 12:30 - May 18, 2011 13:30
    Timezone: (GMT-5) Eastern Time (US & Canada)
  • Where: Online / North America
  • Registration: Click Here for Details

Description

Free Webinar featuring Stephen Powers, Principal Analyst at Forrester Research

Sing-up for this free event to learn:

  • How to move your web content management (WCM) beyond mere web publishing and towards a customer experience ecosystem
  • About the necessary functionalities of modern WCM systems and why WCM’s user experience needs to focus on business users rather than IT
  • How to unlock and better target your content by integrating relevant systems, including DAM, CRM, MRM, analytics, testing & optimization, Social Media, etc.
  • Why the appealing idea of a single solution for online customer engagement does not keep up with reality as there is no single platform that will meet all of an organization's needs
  • About new possibilities to optimize content management processes by integrating web applications from cloud, SaaS or desktop environments into your CMS

> Click here for Registration Information


 

Featured Events


STAY UP TO DATE
Subscribe to our RSS feed...
SUBSCRIBE TO OUR RSS FEED