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2013 Trends News & Analysis

Will 2013 Be the Year that HTML5 Takes Over?

What does 2013 hold for the future of HTML5? If predictions by industry analysts are correct, mobile will be its calling card. And rightly so -- HTML5 has the power to help smartphones, feature phones, tablets, notebooks, desktop PCs, televisions and vehicles come together through cloud services.

2013 CXM Trends from newBrandAnalytics: Goodbye Surveys, Hello Localization

With social media and customer feedback continuing their upward climb, what trends in social intelligence will this new year offer? Social intelligence provider newBrandAnalytics, which analyzes social media feedback for operational insights in various industries, is venturing some predictions.

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