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Aiim News & Analysis

Walking the Walk - Really - at #AIIM15

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Before his life as a technology marketer, Tim Osman was a high school athletics coach. He looks the part, from his shaved head down to the temporary cast he wore because of a torn calf muscle acquired in a basketball game.

Osman’s roundtable session at the AIIM Conference 2015 in San Diego this week stuck out from the agenda.

Who would show up to session at a technology conference that promised a dose of exercise? Even in San Diego — with its picture perfect weather — it didn’t seem like a popular choice.

But a robust group took on Osman’s challenge to lace up their sneakers, play hooky from the conference and take a sanctioned stroll along San Diego Bay to think creatively about addressing challenges in information management by first addressing a personal transformation.

People Prevail Over Processes at #AIIM15

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Event planners in San Diego tell conference organizers to schedule their most important speakers on the first day of their event. On the following days too many attendees will be lured outside by the weather and the nearby tourist attractions.

Whether it was the pressing problems of the industry, the appeal of the speakers or the opportunities for face-to-face collaboration, the AIIM Conference 2015 proved the exception that broke the rule this week.

Despite its bay front location and 75-degree weather in March, conference attendees filled keynote seats, filled roundtable rooms and spent time with vendors and colleagues from the pre-conference sessions Tuesday through today.

In an era of multiple ways to connect via technology, meeting face to face still carries value. Despite the growing array of tools available to solve the everyday problems faced by their companies and organizations, information managers agreed the real solutions rest within an understanding of the people called upon to manage the processes they devise. 

 

Legal Professionals Struggle With Poor Document Management

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New research from Workshare claims the legal industry is plagued by a greater than average share of document mismanagement and chaos.

The survey, based on responses from 220 legal professionals, shows that 78 percent are struggling to meet targets in spite of document and content management strategies to improve efficiencies.

Blame the C-Suite for Your Failed SharePoint Project

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About two out of three organizations complain their SharePoint projects have stalled (26 percent) or failed to live up to their expectations (37 percent).

And it gets worse, according to new AIIM research.

A majority of respondents blame those SharePoint failures on lack of support from senior management.

Are E-Signatures the Missing Links in Paperless Offices?

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The paperless office is still a dream.

While there are plenty of possible reasons, the most likely involve a combination of technology and management — and, some claim, the failure of even organizations with enterprise content management (ECM) in place to adopt an e-signature strategy.

The problem is not a lack of available e-signature solutions, but the failure of C-Suite executives, including Chief Information Officers, to deploy or develop IT strategies that include digital signatures because of security and legal concerns.

A Look Back: Battling Information Management Chaos

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If ‘X’ represents the mass of information in your enterprise, it also represents the size of the problem that you currently have with information management. In other words, the more information you have in your enterprise, the bigger your problem. And odds are it has gotten worse in the past 12 months.

That's not to say that there hasn't been a flurry of new technologies available to help you deal with this information overload. In the big data space alone, the explosion in the number of solutions available is staggering. It's even more mind blowing if you add in all those that have emerged in content management, analytics, business intelligence, cloud storage, mobile and so forth.

Few Organizations Have Strong Internal Search Capabilities

Why is it so easy to find virtually any information you need with a quick search online and so difficult to find what you need on internal networks? According to a new study (registration required), the problem is pervasive. 

The study, conduced by AIIM — the Association for Information and Image Management — found three out of four information professionals think it is easier to find information outside of their organizations than within. And 25 percent acknowledged their organizations lack advanced or dedicated search tools.

And that’s not all. More than 50 percent of the 415 information professionals polled describe their legal discovery procedures as “ad hoc, manual, disruptive and expensive,” said study author Doug Miles, head of the AIIM Market Intelligence Division.

“These people, and particularly the 28 percent who have no policy or process for legal discovery, could find themselves hit with litigation, or a compliance investigation at any time, and they would be in chaos — very expensive chaos!” he said.

Trending Features In Document Management

The paperless office is still to a large extent a dream. But the possibility of developing paperless processes is a very real opportunity, according to this year’s AIIM annual industry watch research.

The findings are contained in AIIM’s Paper Wars: An Update From The Battlefield. AIIM — the Association for Information and Image Management — is a global community of information professionals. The research is the result of a global survey of 336 AIIM members between September and October of this year.

According to Doug Miles, report author and director of market intelligence, paper documents are still clogging offices and stalling business processes even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs. But the news isn't all bad.

The Paperless Office? Dream On

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The paperless office is only a dream, and we should be setting our sights a little bit lower.

That's how Doug Miles introduces this year’s AIIM Industry Watch report on document management, specifically on paper-free processes.

Even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs, most organizations are still struggling against the tide of paper documents that clog offices and stall business processes.

AIIM — the Association for Information and Image Management — is a global community of information professionals.

News Bites: Real Science, Easy Apps, Get Togethers and Tree Hugging

The latest in powering, streamlining, partnering, enabling, communicating and saving the world from the Swinging City, San Francisco, the Big Peach, the Tall Stick, the Empire City and Silver Sprung.

Search Moves Up the Corporate Agenda

2014-16-September-Climb.jpgWe're gradually reaching a solid understanding of the state of enterprise search. Findwise started its Findability Survey in 2010 and the 2014 report will have been released by the time you read this. AIIM released its first survey for search implementation today. And while hurdles remain, search's prospects in the enterprise are finally looking up.

7 Pain Points For Doc Management

Even after all the years of document and enterprise content management, enterprises are still buckling under the stress of trying to manage even their basic structured data. We saw yesterday, for example, in new research from Docurated, that 68 percent of organizations have five or more repositories.

We also saw that despite the rise of cloud computing and storage, the majority of content is being kept on premises and that workers spend up to nine hours per week just finding documents.

Why Your Doc Management Strategy Isn't Working

There’s no getting away from document management chaos. Even with the development of file sharing technology, cloud computing and agile document management, workers are still drowning in sea of untraceable and hard to track documents.

In fact, according to recent research from document management vendor Docurated, the average sales or marketing professional is spending up to nine hours every week just looking for documents as they wrestle with legacy and contemporary file system architectures that haven’t been overhauled in years.

Enterprises Still Crippled By Document Management Chaos

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Even with the vacations, there is still some notable news in the document management space — and not all of it is good.

Docurated this week discovered that enterprises are still drowning in content and documents despite the large number of vendors that have introduced apps to manage both.

And both Kodak and Parascript released or upgraded new capture solutions and M-Files upgraded its mobile apps. 

Is NSA Leaker Edward Snowden the Info Governance Champ?

AIIM information governance in the enterprise 320 x 240.jpg Whatever you think of US National Security Agency leakerEdward Snowden, you have to concede he has done a lot for information governance (IG). He didn't build the ultimate IG technology.

But his behavior over the past 12 months have forced a large number of organizations to sit down and ask themselves, "What if?"

What if your information is not governed properly?

New research from AIIM shows only 10 percent of organizations have an effective IG policy in place, while 21 percent have polices that are mostly ignored. Most of the rest consider IG a work in progress.

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