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Aiim News & Analysis

Few Organizations Have Strong Internal Search Capabilities

Why is it so easy to find virtually any information you need with a quick search online and so difficult to find what you need on internal networks? According to a new study (registration required), the problem is pervasive. 

The study, conduced by AIIM — the Association for Information and Image Management — found three out of four information professionals think it is easier to find information outside of their organizations than within. And 25 percent acknowledged their organizations lack advanced or dedicated search tools.

And that’s not all. More than 50 percent of the 415 information professionals polled describe their legal discovery procedures as “ad hoc, manual, disruptive and expensive,” said study author Doug Miles, head of the AIIM Market Intelligence Division.

“These people, and particularly the 28 percent who have no policy or process for legal discovery, could find themselves hit with litigation, or a compliance investigation at any time, and they would be in chaos — very expensive chaos!” he said.

Trending Features In Document Management

The paperless office is still to a large extent a dream. But the possibility of developing paperless processes is a very real opportunity, according to this year’s AIIM annual industry watch research.

The findings are contained in AIIM’s Paper Wars: An Update From The Battlefield. AIIM — the Association for Information and Image Management — is a global community of information professionals. The research is the result of a global survey of 336 AIIM members between September and October of this year.

According to Doug Miles, report author and director of market intelligence, paper documents are still clogging offices and stalling business processes even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs. But the news isn't all bad.

The Paperless Office? Dream On

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The paperless office is only a dream, and we should be setting our sights a little bit lower.

That's how Doug Miles introduces this year’s AIIM Industry Watch report on document management, specifically on paper-free processes.

Even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs, most organizations are still struggling against the tide of paper documents that clog offices and stall business processes.

AIIM — the Association for Information and Image Management — is a global community of information professionals.

News Bites: Real Science, Easy Apps, Get Togethers and Tree Hugging

The latest in powering, streamlining, partnering, enabling, communicating and saving the world from the Swinging City, San Francisco, the Big Peach, the Tall Stick, the Empire City and Silver Sprung.

Search Moves Up the Corporate Agenda

2014-16-September-Climb.jpgWe're gradually reaching a solid understanding of the state of enterprise search. Findwise started its Findability Survey in 2010 and the 2014 report will have been released by the time you read this. AIIM released its first survey for search implementation today. And while hurdles remain, search's prospects in the enterprise are finally looking up.

7 Pain Points For Doc Management

Even after all the years of document and enterprise content management, enterprises are still buckling under the stress of trying to manage even their basic structured data. We saw yesterday, for example, in new research from Docurated, that 68 percent of organizations have five or more repositories.

We also saw that despite the rise of cloud computing and storage, the majority of content is being kept on premises and that workers spend up to nine hours per week just finding documents.

Why Your Doc Management Strategy Isn't Working

There’s no getting away from document management chaos. Even with the development of file sharing technology, cloud computing and agile document management, workers are still drowning in sea of untraceable and hard to track documents.

In fact, according to recent research from document management vendor Docurated, the average sales or marketing professional is spending up to nine hours every week just looking for documents as they wrestle with legacy and contemporary file system architectures that haven’t been overhauled in years.

Enterprises Still Crippled By Document Management Chaos

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Even with the vacations, there is still some notable news in the document management space — and not all of it is good.

Docurated this week discovered that enterprises are still drowning in content and documents despite the large number of vendors that have introduced apps to manage both.

And both Kodak and Parascript released or upgraded new capture solutions and M-Files upgraded its mobile apps. 

Is NSA Leaker Edward Snowden the Info Governance Champ?

AIIM information governance in the enterprise 320 x 240.jpg Whatever you think of US National Security Agency leakerEdward Snowden, you have to concede he has done a lot for information governance (IG). He didn't build the ultimate IG technology.

But his behavior over the past 12 months have forced a large number of organizations to sit down and ask themselves, "What if?"

What if your information is not governed properly?

New research from AIIM shows only 10 percent of organizations have an effective IG policy in place, while 21 percent have polices that are mostly ignored. Most of the rest consider IG a work in progress.

4 Things to Know About SharePoint Metadata

2014-24-April- SharePoint-and- future-application

Nearly 30 percent of organizations are still using SharePoint 2007, only 34 percent of organizations have turned to Office 365 and very few organizations have information governance strategies in place around their SharePoint environments. Those are just some of the research findings from semantic search provider Concept Searching.

The focus of the report was on the use or lack of use of metadata in SharePoint data management. But it also highlighted some interesting future projects for SharePoint-centric enterprises, including migration to newer editions of SharePoint and even the deployment of text analytics with SharePoint environments of the future.

Enterprise Collaboration Tools a 'Must' For Business Success

AIIM lede.jpgMost organizations see collaboration as crucial to their success, but nearly two-thirds of those organizations feel confused about the dovetailing of collaboration and social tools.

And while document and content sharing outside the firewall is considered a necessary evil, many onsite systems have been secured against access to outside systems, forcing business workers to rely on unsecured file sharing systems.

These results and more from recent AIIM research points to a C-Suite that favors collaboration, but puts many obstacles in the way to achieving it.

Businesses Should Manage Records - Not 'Keep Everything'

paper and more paper.jpg

Many businesses claim they have been busy over the past two years developing and implementing records and information management strategies. But scratch the surface and you find many of those strategies aren't especially effective.

Blame a lack of employee engagement, a lack of commitment at the management level and the absence of meaningful ways to measure the strengths and weaknesses of these efforts.

What You Should Know About DocuSign's Integration with Office365

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DocuSign is bringing its electronic signature apps to Office 365. While it’s not a game-changer for Microsoft given Office 365’s traction in the enterprise, it will likely create heightened interest among businesses that might normally have an aversion to cloud computing.

Most business deals that are done through the cloud also need to be signed off with an e-signature cloud application like DocuSign or Adobe’s EchoSign app for Reader — a fact often overlooked.

A Look Back : A Mobile, Cloudy World for Document Management in 2013

Looking Back at Document Management

Looking back over the year in document management, one thing stands out. And that is that organizations still appear to be struggling under the weight of paper despite developments in enterprise technologies that should make managing all that information a lot easier. 

In fact, the view from December 2013 is much the same as the view was in December 2012, with some subtle but notable changes. The first of those changes is the growing importance of mobile, while the second is the demand for agile products that can respond to changing market conditions quickly.

SharePoint 2013 Success Barriers Call for Governance Actions

document management, SharePoint 2013 Success Barriers Call for Governance ActionsThe AIIM report on SharePoint 2013 sings a familiar tune: people have security concerns with SharePoint in the cloud; people consider SharePoint as a platform for building a comprehensive content management system and records management system; Microsoft’s three-year upgrade cycle has caused many companies to have multiple versions of SharePoint which has added IT support issues. 

We know some are not happy with SharePoint, and AIIM reported this last year, too.

So the question remains -- what to do about these concerns?

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