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Analytics News & Analysis

Forrester Names SAP, IBM, SAS, Microsoft Tops in BI

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The functions on business intelligence (BI) suites may have become standardized. But enterprises are still prepared to pay big bucks for products that will give them best-in-class data and insights.

In fact, Forrester maintains, enterprises are competing over the quality of the insights they can draw from their data and the customer experience they can offer customers or clients. The other key differentiator is the ability of those BI suites to integrate with legacy enterprise systems.

Polished! Documentum's Golden Crown is Shining

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EMC Documentum has worn a crown of gold in the enterprise content management (ECM) world for quite a long time. In fact, it’s hard to remember a year (if there was one) when analysts at Gartner, Ovum and Forrester didn’t all call the company a leader.

And a leader, it should be noted, is different from a strong performer, a challenger, a contender and a visionary, all terms the analysts apply to levels below "leader." A leader is a product that can already do it all (or at least the important parts) and that analysts recommend, almost without hesitation — a product like EMC Documentum.

Application Integration: the Key to Better Customer Experience with the Internet of Things

Application Integration: the Key to Successfully Improving Customer Experience with the Internet of ThingsThe Internet of Things (IoT) is defined by an enriched customer experience and the ability to engage with customers in completely new ways to increase customer loyalty and delight. IoT solutions are becoming more and more compelling as new sensor technologies enable the real-time collection of massive amounts of data and new analytics technologies make it possible to gain insight from all this data.

But another critical technology is required to knit all the “things” together and create useful products and services that deliver on the IoT promise: application integration.

Big Data and Your Post Holiday Pounds

Big Data and Your Post Holiday PoundsLosing weight and getting fit are among the top five most popular New Year’s Resolutions every year. But resolutions tend to wear out by spring and many people struggle to keep up the energy, enthusiasm and motivation to stick to their goals. A very 2014 solution may be the answer to this problem: data.

EMC IIG Just Built Something Brand Spankin' New

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Walk into an enterprise conference room, say the word “archive” and everyone will duck out the door — unless they're lawyers, policymakers or paranoid. OK, maybe a few anal-retentive folks from IT and records management will stick around, especially if there’s a new product or service being introduced or rumors of an investigation.

Though the latter is the last thing anyone wants, it may be the only times these hard-working, too often unsung, archiving heroes see the fruits of their labor pay off.

After all, it’s because of their hard work that the CEOs who employ them can locate and easily access the critical documents and data they need to keep themselves and their companies out of trouble should questions of negligence, misrepresentation or wrong doing ever arrive.

So let's talk about what EMC is doing about this.

IBM Pumps $1.2B into the Cloud, With SoftLayer at the Core

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When IBM called the SoftLayer acquisition a really big deal last year, it wasn’t talking about the price tag. But until now, it was unclear how all the pieces would fit.

Today, IBM answered many of those questions. It's pumping $1.2 billion into its cloud computing business — and putting SoftLayer at its core. It even brought out IBM SoftLayer CEO Lance Crosby, shown left, to "examine servers" at the IBM SoftLayer data center in Dallas today.

Big Data Bits: SAP HANA Propositions IBM Watson + 3 Hookups + 1 Offshoot

Big Data Bits: SAP HANA Propositions IBM Watson + 3 Hookups + 1 OffshootNot everyone’s hot and bothered by IBM Watson, but SAP’s HANA sure is.

The love child of SAP Chairman Hasso Plattner has taken to the company blog to politely coax IBM Ginni Rometty’s Jeopardy-winning cog (this is the term that IBM is beginning to use for cognitive technology) into a relationship.

“Isn't it a no brainer to get Watson to work on HANA?” writes Vijay Vijayasankar, Global Vice President at SAP Labs.

Jumping on the Internet of Things Bandwagon

Smartphone Apps will Drive the Internet of Things BandwagonIf big data, social media and cloud were the darlings of the buzzword world in recent times, the latest to join the bandwagon is the Internet of Things (IoT).  

Privacy is Overrated: Ask Your Customers and They Will Tell

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Guess what? New research from IBM shows customers are willing to share their personal information, especially if they get something in return.

Excuse us while we yawn ... But doesn't it seem like anyone who ever signed up for something as innocuous as a store loyalty card could explain the same thing? How many people registered for a website during the heady dot-com days, just to get a free water bottle?

And don't even get us started on the phenomenon of too much information on social media, where everyone shares just about everything, for nothing but 15 seconds of fame in return.

So let's overlook the obvious, and see if there are any deeper insights in the research IBM released this week at the National Retail Federation's 103rd Annual Convention and EXPO in New York City.

Internet Of Things Solutions Help Companies Transform Customer Experiences

Internet Of Things Solutions Help Companies Transform and Enhance Customer ExperiencesWe are in the midst of a 20 year business cycle Forrester identifies as the age of the customer. In this era, successful companies will leverage the power of mobility devices, services, applications and big data to transform customer experiences. Internet of Things (IoT) solutions help businesses achieve this transformation using sensors, networks and analytic software to connect objects with computing systems and provide insight and control of the status and activities of assets, products and even people.

5 Tech Trends We'll See More of in 2014

From 2013 Trend to 2014 Workplace RealityEvery year brings plenty of hype around the promise of what new technical advancements and capabilities can bring to organizations trying to transform their businesses. There are also plenty of things that never quite live up to the promised hype. Let’s take a look at what to expect in 2014.

What the Internet of Things Can Learn from IBM's Smarter Cities Initiative

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If you take a step back and look at the bigger picture, it's clear that many of the concepts driving the Internet of Things (IoT) have been around for some time now. It took a while for the penny to drop, but substitute "Smarter Planet" or "Smarter Cities" for IoT in much that has been written and a lot of the reporting could have originated two years ago.

However, that's not to say the IoT and, for example, IBM's Smarter Cities and wider Smarter Planet initiatives are identical. To discover the differences — and similarities — are we turned to Katharine Frase, the Chief Technology Officer with IBM’s Public Sector business. Today we share her understanding of IoT and the ways it relates to Smarter Cities.

The Internet of Things: It's Big and It's Here to Stay

The Internet of Things: It's Big and It's Here to StayThe Internet of Things isn't just a buzzword -- it’s a thing and it’s here to stay. So what exactly is the Internet of Things and why should you care?

Collaboration in 2014: 10 Predictions

Social Business, Collaboration in 2014: 10 PredictionsNetworked organizations, personalization and customization, development of collaborative reputations: these trends and more that I predicted for 2013 will still hold true for 2014. But as the cloud and mobile mature, new trends are emerging for 2014. Kelly Services and oDesk just did a deal together -- I think this is the first time an old style temp agency has done a deal with a crowdsourcing / expertise company. Kind of like the lamb lying down with the lion, something you don’t expect to see. But we should expect more of this as markets consolidate, the IoT goes more mainstream and we see collaboration become an important part of big data.

Collaboration in 2013: What Predictions Came True?

Collaboration in 2013: What Predictions Came True?Before I look forward to what 2014 might hold for collaboration, I wanted to look at how I did with my 2013 predictions. It turns out my crystal ball was working well, but some of the trends have been slower to start.

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