Analytics News & Articles

Last year social computing vendor Mzinga (news, site) picked up a total of US 10 million in investment funding to take its social software solution to greater enterprise levels. Today we see just what it spent some of that money on as the company releases the latest version of its flagship solution: OmniSocial. 

Since June 2009 when IBM (news, site) announced a research fund of US $100 million to develop mobile technologies there have been a number of new initiatives. The latest one is the internal release of a new technology called Mail Triage that aims to improve how users manage their email from mobile devices.

The Gartner Security and Risk Management summit has just come to a close and while it covered ground in many areas, two particular topics caught our attention: social media and spending. Gartner is not the only company concerned with social media, Deloitte has been looking at it and the problems of e - Discovery too.

This week's Enterprise 2.0 conference is bubbling over with interesting tidbits, and not just from well-known players. Cisco Systems revealed a slew of new products, including a collaboration platform poised to stiffen the competition with giants like Microsoft and Google. Meanwhile, our fine-feathered, 140 character friend acquired some analytics tools for commercial partners.  

IBM has just announced that it is expanding its business analytics yet again, this time with the acquisition of Coremetrics, a web analytics company, in a deal that will add considerably to its existing portfolio.

Twitter (news, site) is expanding its internal analytics capabilities through the acquisition of Smallthought Systems, creators of Dabble DB and Trendly.

What if you could engage customers through live chat while also learning more about their demographics in real time? Now, thanks to a partnership between Demandbase and LivePerson, you can!

Despite the pessimism from some corners, the impending death of Enterprise Content Management is overstated. Rather, from what I see, the intelligent content race is on.

Google isn't the only one bringing the 'net to your television set. Thanks to itaas Inc. and the tru2way platform, Bright House Networks has a tool in the pipeline that will allow Twitter users to view their tweets on the tube. 

Google promised wary Web surfers the upcoming option to opt-out of Google Analytics tracking back in March, and now it's finally here. In light of recent privacy issues with other Web giants like Facebook, Google's timing with this release is impeccable, but, is it worth it?

 Thomson Reuters may be breaking new ground in the sentiment analysis arena. The company's toolset now comes complete with analytics for both financial services and investment-relation pros.

Is Web Engagement Management (WEM) a new on the ground reality, or just the latest turn of phrase to help build the sales pipeline? I think we’ve been here before -- but more importantly, how is your organization making its digital business decisions?

Alterian (news, site) joined the crowd and kicked out their first integrated cluster of tools for social media marketing this week. The suite provides solutions for monitoring social media channels, collecting and analyzing customer data online, and multi-channel marketing.  

IBM really is throwing the kitchen sink at business analytics. In the wake of the closure of the NISC and Initiate deals that extend the reach of its Business Analytics and Optimization products (BPO), it announced new services and products to help companies analyze Big Data.

 It's not just content management and social computing vendors who want to a part of SharePoint's ecosystem, analytics vendors are seeing the writing on the wall as well. Webtrends (news, site) arrives just in time to offer its analytic solution for SharePoint 2010.