A Silicon Valley startup is coming out of stealth mode to help you connect with your customers in real time.
The company, Altocloud, is releasing what it describes as a unique solution today, which combines machine learning and predictive analytics with real time communications within websites and mobile apps.
Altocloud officials said the solution makes voice, video and chat interactions better. It predicts the right visitors and moments in online journeys where interactions add value.
"Altocloud helps companies increase sales whether it’s more conversions on an e-commerce website or higher value leads on inside sales by profiling their prospects and customers and telling them the best way to communicate live with the customer," Barry O'Sullivan, CEO of Mountain View, Calif.-based Altocloud, told CMSWire.
"Without us, they are flying blind. We give them the information they need to know -- which prospects will respond best to which types of live 'in-the-moment' communications and with whom."