Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Analytics News & Articles

Netvibes Updates Social Analytics Solution

With its "integrate everything" Universal Web App (UWA) technology based on open standards, and Host your own Social Analytics giving the enterprise control, Netvibes announced the latest version of its namesake enterprise platform already adopted by Fortune 500 companies and government agencies including the US Dept. of Energy (US DoE).

IBM Offers Well-Heeled Social Business Insights

Computer-based analysis of billions of social media posts focuses on the economy's affect on...women's footwear.

ThinkUp Provides Social Business Analytics

Expert Labs announces that the ThinkUp social data analysis tool hit its1.0 milestone.

IBM, MIT Study: Analytics Success Depends on Corporate Culture

A new study shows that corporate cultures that embrace analytics to manage their operations have a competitive advantage in the marketplace.

Apache Announces Toolkit for Content Detection and Analyisis

The Apache Software Foundation announced Tika v.1, an embeddable toolkit for content detection and analysis five years in the making.

Poll Results: Communities High on List of Customer Experience Priorities

You think it's always about the latest, greatest, next thing. That organizations are always out on the bleeding edge trying new things. When it comes to customer experience management (CXM), it's a bit more complicated than that. And when we asked you what your top priority was for customer experience, your top response focused on the basics: your customers.

Yahoo! Clicks 'Buy' on Interclick

yahoo_logo_2010.jpgWhile some people were speculating that Yahoo! would be up for sale soon, the company was lining up an agreement to buy interclick, a proprietary advertising and technology solutions provider.

IBM Completes Acquisition of Q1 Labs, Boosts Security Offering

In a move to leverage advanced analytics to help differentiate its products, IBM said today it completed acquisition of Waltham, Mass.-based Q1 Labs and created a new Security Systems Division with former CEO of the acquired group, Brendan Hannigan, serving as GM. 

The acquisition comes with the promise of adding “greater intelligence” to new product offerings, as Q1 Labs provides advanced analytics to detect and flag suspicious or abnormal events. Q1 was a private company, and financial terms were not disclosed.

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IBM Beats Oracle, Microsoft to Cloud with Big Data Analytics

ibm_logo_2010.jpg If the release of an iPad app that gives users access to Big Data analytics and Cognos was interesting in the mobile space, the announcement that IBM is making Info Sphere BigInsights on SmartCloud should have the effect of shaking up the big data market a little bit.

eZ Systems Integrated With Odoscope Analytics Engine

eZ odoscope base functionality is now integrated into the eZ Publish Enterprise Edition CMS, giving customers an overview of site visitor usage and behavior.

IBM Names First Female CEO, Promises Business as Usual

IBM Names First Female CEO, Promises Business as Usual Sometimes there doesn’t have to be whispers, daggers and backstabbing for there to be change in a major company. Such is the case at IBM where the board of directors has elected the senior VP and group executive for sales and marketing, Virginia M. Rometty, as president and chief executive.

Give your Multi-Channel Content Insight

Give your Multi-Channel Content Insight  Multi-channel is the new social media. Everywhere you go, it’s multi-channel this and multi-channel that -- and for good reason. It’s not just the website you need to write for. It’s mobile devices, tablet devices, social networks, micro-blogs and more. All of your content must cater to these formats, while delivering a unique and tailored fit for your users. Once you’ve mastered that (you have, haven’t you?), it stands to reason that you’ll need to measure it all and analyze what it means. Think that traditional web analytics will do the trick? Think again.

iPad App Offers Mobility to Cognos, IBM Big Data

What’s new on the iTunes web site may be of interest to IBM Big Data users, especially those with the iPad “second screen” now gaining in popularity among business users. A new app optimized for the iPad, dubbed "Cognos Mobile" from the IBM Business Analytics division is available for free download. The group said its new app makes it easier to explore data on the go with location-aware analytics.

IBM Adds Analytics to Business Processes, Applications; Focuses on Agile Enterprises

IBM Adds Analytics to Business Processes, Applications; Focuses on Agile Enterprises With all the money IBM has spent over the past three years on analytics, it’s hardly surprising that it is trying to get as many new releases out onto the market as possible. Over the week, it has added to what it already has in the analytics space by upgrading and releasing products aimed at improving business process and developing smarter applications.

MindTouch Supports Help Content Publishing from Apps Like Adobe Framemaker, RoboHelp & More

If you liked that F1 button that MindTouch came up with back in July and you're a big desktop publishing fan, then you might like the latest announcement which essentially combines the two.

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